Interested in finding more jobs in Reston, VA? Click Here to create a Climber profile today!
Sprint Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Sprint :
CUSTOMER SERVICE SUPERVISOR Management of team of 8-10 customer Service Associates including performance monitoring, evaluations, and coaching. Development of Customer Service procedures for single invoice billing system. Development and implementation of performance criteria for Support Team. SPRINT LONG DISTANCE (continued) Members of development team for new Customer Service Work process to reduce repeat calls. Development and implementation of organization of Microfiche department including procedures, tracking methods and reporting. CUSTOMER SERVICE ASSOCIATE Processed and resolved customer inquires over the phone. Trouble Reporting Liaison between Customer Service Group and Switch engineers
What they like about Sprint :
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call Center, Trainer, Performance Monitoring, Proceedure Development, Supervisor, Monitoing, Perfomance, Development, Proceedures
Information about Sprint
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Sprint :
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Sprint had these interests:
| Books | |
|---|---|
Dnna Andrews We'll Always Hve Parrots |
Mystery |
