Browse Career Research in Telecommunications
Telecommunications Career Research
Network Services
Managed 6 Project Managers whose responsibility included Construction Management task associated with the building of Distributed Antenna Systems across the South Texas region Indoors and Outdoors. This system was installed by certified vendors to provide Wifi, cellular, data and voice services where coverage lacked in their respective building locations. Created new revenue streams through working with a wide array of inst...
Avg. Salary: $96,000 · Company Rank: Not Available
Network Services
Managed a team of 11 Managers with 175 technicians reporting to those Managers responsible for installation/repair of business and residential services along with Uverse support on helper tickets Strengthened AT&Ts business by leading implementation of APEX documents distributed to the technicians in my organization to quantify the importance completing all work assignments on the first truck roll eliminating the need for r...
Avg. Salary: $96,000 · Company Rank: Not Available
Construction & Engineering
Served on the national Construction and Engineering team conducting time and motion studies pertaining to the time increments that it takes a technician to complete specific task associated with their job functions. Wrote M&Ps to support the findings and housed them as APEX documents for Manager and Technician review when needed.
Avg. Salary: $96,000 · Company Rank: Not Available
Level 3 Communications
Avg. Salary: $80,000 · Company Rank: Not Available
Network Services
Managed a group of 17 contract employees that were responsible for handling all the field contract services for the Houston Market which encompassed 37 total wire centers across the Houston Market. This center was the first of its kind nationally within AT&T which allowed the Installation & Repair Organization to be accountable for all the contract spend across the group managing upwards of 5-10 million dollars in expenses ...
Avg. Salary: $96,000 · Company Rank: Not Available
Network Services
Managed a team of 22 employees responsible for residential and business service installation orders in the Houston Area, also administered safety and quality plans to ensure company objectives are met according to company policy
Avg. Salary: $96,000 · Company Rank: Not Available
Verizon Wireless
Managed 3-5 Business Sales Managers (BSM), 18-30 Business Account Executives (BAE) indirectly and 3-7 Business Sales Associates (BSA) selling to small and medium businesses in IL, WI, IN and IA. With primary objectives of net voice / data unit growth and net revenue growth. Optimized and continued to expand team in WI and UP.
Avg. Salary: $115,000 · Company Rank: Not Available
Healthways
forecasting inbound and outbound needs Managing inbound lines daily Scheduling agents: this includes setting the max number of agents who can be off any one day and managing PTO requests so staffing needs are met each day. Member of the quality committee Created and was Editor of the monthly call center newsletter for 5 years Managed special programs when needed Managed 3 dialer platforms: Aspect, UCN, CosmoCom Ensuring out...
Avg. Salary: $90,000 · Company Rank: Not Available
Symetra Financial
Managed a team of 12 who helped agents get life insurace products placed with Symetra Managed third party vendors used during the underwriting process. This inckuded QA of outbound calls made by vendor to proposed insureds. Also, all vendor issues were handled by me
Avg. Salary: $90,000 · Company Rank: Not Available
CIGNA Property and Casualty
Managing Managers, Managed and motivated multiple departments, with responsibility for call quality, sales results, and both service and financial metrics for team’s handling of a wide variety of insurance products, systems, and processes, with total annual premiums of up to $45 million. Developed and tracked budgets ( $4 Millions ) . Managed hiring and designed training culture directly supervised 4 team leaders and 4 tr...
Avg. Salary: $90,000 · Company Rank: Not Available
