Customer Service Supervisor Career Research and Resources
Optimum Lightpath - Winston Staffing
Created maintenance tickets and assisted technical support with client outages and other concerns. Facilitated clients by adding them into the website database to enable clients with managing and maintaining their internal reports / billing concerns. Worked with Account Executives for new and existing orders, credit card and cable moves and rearranges. Monitored all cable circuits and node sites for alarms and outages. W...
Avg. Salary: $35,000 · Company Rank: Not Available
Winston Staffing DealerTrack
Managed and maintained billing and software applications on global accounts. Worked with Internal and external clients as a single point of contact with the set up and maintenance of global accounts. Handled past and present activities on billing concerns. Facilitated conference calls to ensure the needs of businesses were handled accurately to better meet commitment (s) and performance results. Managed and maintai...
Avg. Salary: $35,000 · Company Rank: Not Available
Verizon
Effectively managed 18 call center representatives on inbound and outbound calls on customer service telecommunication issues. •Maintained and monitored Enterprise Accounts on NY State, Lottery and Government Services. Supported 22 central office technicians with providing on time turn-up of service commitments. Interfaced with external vendors with the scheduling of upcoming installation workloads. • Acting as Liaiso...
Avg. Salary: $35,000 · Company Rank: Not Available
Lucent Technologies
National Account Service Manager Responsible for nationwide perception of quality service and performance provided to largest and most influential clients.. •Act as liaison through which large customers express service needs and expectations. •Provided monthly reports and monitired clients telephpne switches.To deliver best in class type of reviews to address all switch and service issues/concerns. • Interacted ...
Avg. Salary: $35,000 · Company Rank: Not Available
AMERICAN TELEPHONE AND TELEGRAPH
Operation Manager / Field Service Manager •Effectively managed seven sales manager’s with new equipment packages with a(Quota of 180K monthly) Managed all customer maintenance and installation requests for numerous territories. •Managed 22 Field Service Technicians responsible for maintenance and installation requests timely. (Objective 90% consistently obtained monthly)
Avg. Salary: $35,000 · Company Rank: Not Available
Old Spaghetti Factory
Restaurant Service duties
Avg. Salary: $0 · Company Rank: Not Available
Phoenix Protective Corp.
Apt. security, bank security, patrol work.
Avg. Salary: $15,840 · Company Rank: Not Available
American Express
- Collaboration with partners on various tasks and initiatives. - Accountable for all phases of projects and tasks in terms of quality and cost effectiveness - Identified trends and analyzed financial impact of initiatives to the Credit Risk Group. - Primary point of contact for partners and research.
Avg. Salary: $53,000 · Company Rank: Not Available
American Express
- Coaching/Counseling individual and team performance and development. - Completed quality analysis - Maintain working knowledge for policies and procedures. - Facilitating weekly team meetings. - Ensures team members receive company updates and timely training. - Daily interaction with Team Members, Team Leaders and Management.
Avg. Salary: $53,000 · Company Rank: Not Available
Lowe's HIW
Provide exceptional customer service and knowledge base to assist customer's in product selection, installations and DIY'ers projects. Assisted management with training new employees, cycle count, price audits, inventory prep and counts. Maintained positive relationship with vendors and suppliers.
Avg. Salary: $40,000 · Company Rank: Not Available
