Customer Service Supervisor Career Research and Resources
ELOAN
I supervised a team of seven Title Clerk. Monitored and evaluated calls, defused escalated situations, motivated the team to reach their goals, Trained and communicated all procedural developments, Met with each Team Member on a monthly basis to discuss performance, Wrote yearly performance evaluations
Avg. Salary: $56,000 · Company Rank: 4.0 out of 5
More Than One/Nursing Pillow Company
• Assisted in developing and initiating the Business Plan for the start-up of the first Mail Order / E-Business Company dedicated to families expecting two or more babies • Coordinated with all departments to ensure smooth operation & communication • Utilized Staffing Agency during peak seasons • Provided creative resolutions to customer needs • Acted as key contact for major customers, vendors, and consultants • Doubl...
Avg. Salary: $0 · Company Rank: 5.0 out of 5
Convergys
• Technical phone support for High Speed Internet and Digital Phone • Responded patiently and resourcefully to customer escalations • Monitored and coached new Customer Account Executives during their orientation phase • Had a 99% First Call Resolution
Avg. Salary: $0 · Company Rank: 3.0 out of 5
Global Compliance
• Liaison between clients and their employees • Provided expert communication and listening skills • Hospital Patient Safety reporting • Reporting College and University Campus Safety and Security • Retail Incident reporting • Data Privacy and Security for Higher Education Institutions reporting • Harassment Training and Reporting
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Comcast Communications
• Coordinated with management to form and train the Specialty Team (Team designed for our high revenue customers) • Supervised and Implemented guidelines and procedures for the Specialty Team • Monitored employees for adherence to scheduled breaks and lunches • Monitored and coached new Customer Account Executives during their orientation phase • Phone support for Cable, Internet and Digital phone customers • Monitored...
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Indiana Judicial Center
Initial assistant administrator providing certification and standardization of court-administered alcohol and drug programs throughout the state, for the staff agency of the Judicial Conference of Indiana. Provides necessary direction, education, training, and support for judges and court professionals in the area of alcohol and drug programs.
Avg. Salary: $0 · Company Rank: Not Available
Tippecanoe County Court Services
Developed, implemented and directed the integration of two court programs (community service and behavioral services) into one department. Expanded staff and facilities to provide more effective court services for county residents. Responsible for staff supervision, financial management and evaluation of contractors and programs. Also responsible for evaluation, referral and case management of court-ordered substance abuse ...
Avg. Salary: $0 · Company Rank: Not Available
Wabash County Court Alcohol and Drug Program
Contract director for Wabash Superior Court Alcohol and Drug Program. Responsible for providing court referred clients with substance abuse evaluation, referral to education and treatment, and case management. Also responsible for evaluation of the quality of treatment referrals as well as coordination with the probation department and courts.
Avg. Salary: $0 · Company Rank: Not Available
Wabash Addiction Care Center
Responsible for operation of court program, for adolescents. Also served as a counselor of inpatient and outpatient services for chemical dependency adults.
Avg. Salary: $0 · Company Rank: Not Available
Four County Counseling Center
Responsible for outpatient substance abuse services including assessment, group and individual counseling, termination, progress updates to referrals, and case file management.
Avg. Salary: $0 · Company Rank: Not Available
