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Convergys Work Values
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Daily Duties at Convergys:
• Technical phone support for High Speed Internet and Digital Phone • Responded patiently and resourcefully to customer escalations • Monitored and coached new Customer Account Executives during their orientation phase • Had a 99% First Call Resolution
What they like about Convergys:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Computer Expert, Problem Solver, Microsoft Office, Supervisor, Telecommunicatons, Help Desk, Trainer
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Computer, Microsoft Office
Information about Convergys
Company Rank: 3.0 out of 5
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Convergys:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
|
| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
Climbers who worked at Convergys had these interests:
| Books | |
|---|---|
What color is your parachute |
This book assist in all aspects of finding out what type of job one would best at pursueing. It also has great ideas on how to find a job which fits your needs. |
| One Minute Manager |
This book is an easy read and used by many companies to help employees master their skills. I've read all the books in this series, but my favorite is Monkey on my back. This was extremely helpful to me. |
| Websites | |
| MSN.com http://www.msn.com/ |
I do not watch television, so this is my way of keeping up with the business world or the world in general. |
