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Comcast Communications Work Values
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Daily Duties at Comcast Communications:
• Coordinated with management to form and train the Specialty Team (Team designed for our high revenue customers) • Supervised and Implemented guidelines and procedures for the Specialty Team • Monitored employees for adherence to scheduled breaks and lunches • Monitored and coached new Customer Account Executives during their orientation phase • Phone support for Cable, Internet and Digital phone customers • Monitored Customer Account Executive calls with customers and provided feedback • Delivered feedback on call statistics to Customer Account Executives • Monitored supervisors for adherence to their weekly goals • Worked closely with Call Center Manager and General Manager to assure Comcast policies were followed and assisted in writing and implementing new policies • Supervisor for the Inclement Weather Team
What they like about Comcast Communications:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Computer Expert, Problem Solver, Microsoft Office, Supervisor, Telecommunicatons, Help Desk, Trainer
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Computer, Microsoft Office
Information about Comcast Communications
Company Rank: 4.0 out of 5
Average length of employment : 4 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Comcast Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Comcast Communications had these interests:
| Books | |
|---|---|
What color is your parachute |
This book assist in all aspects of finding out what type of job one would best at pursueing. It also has great ideas on how to find a job which fits your needs. |
| One Minute Manager |
This book is an easy read and used by many companies to help employees master their skills. I've read all the books in this series, but my favorite is Monkey on my back. This was extremely helpful to me. |
| Websites | |
| MSN.com http://www.msn.com/ |
I do not watch television, so this is my way of keeping up with the business world or the world in general. |
