Customer Service Supervisor Career Research and Resources
cingular wireless
Avg. Salary: $36,000 · Company Rank: 3.0 out of 5
rent a center
Avg. Salary: $36,000 · Company Rank: 2.0 out of 5
champs sports
Avg. Salary: $36,000 · Company Rank: 4.0 out of 5
Metro One Telecommunications
answering 411 calls and leading training operators
Avg. Salary: $25,000 · Company Rank: Not Available
Dakota Watch Company
managed the store, all aspects
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
EPRI
Enter orders into system from customer request Enter and Confirm Conference Registrations Troubleshoot problems and find resolutions Back-up for Manager when out of office Assist with invoice and billing issues Process check and credit card payments
Avg. Salary: $34,000 · Company Rank: Not Available
Wachovia
Primary contact for employees in all inquiries related to HR payroll and benefits questions Working knowledge of PeopleSoft Interpret policies and procedures related to Hr,payroll and benefit forms Respond to a large volume of calls and questions accurately Use of knowledge of payroll cutoffs and research processes Case management
Avg. Salary: $34,000 · Company Rank: 4.0 out of 5
Citimortgage
Regularly analyze, communicate and report results of call recordings of team members. Analyzing the various components of the call in order to ensure required service levels are being met by each individual. Communicating results of call analysis to both team member and Management staff. Collaborates with others to achieve common goals and breaks down silos.
Avg. Salary: $33,000 · Company Rank: 4.0 out of 5
Citimortgage
Deliver flood certification service to all of the production channels and servicing divisions. Responsible for the development and on-going analysis of the programs success and issuing appropriate reports in MIS. Provide service to Citi customers (internal and external) within the reasonable timeframes. Service as a liaison for Flood Services and customers
Avg. Salary: $33,000 · Company Rank: 4.0 out of 5
Citimortgage
Supervised day-to-day activities of 45 employees by providing solutions for customer service issues. Assisted unit manager with training, salary administration, performance appraisals, corrective action, counseling and staff motivation. Initiated and developed relationships with (Solomon Smith Barney, CitiGroup Private Banking, and CitiGold to promote and understand customer and business needs. Assessed staff’s strengths ...
Avg. Salary: $33,000 · Company Rank: 4.0 out of 5
