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Citimortgage Work Values
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Daily Duties at Citimortgage:
Regularly analyze, communicate and report results of call recordings of team members. Analyzing the various components of the call in order to ensure required service levels are being met by each individual. Communicating results of call analysis to both team member and Management staff. Collaborates with others to achieve common goals and breaks down silos.
What they like about Citimortgage:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Customer Service, , , , Monitoring Team Progress, Training, Relationship Management, Award Winning Client Resolution, Call Center Supervisor, Supervisor, Manager, Creative Negotiator, Analytical Skills
Information about Citimortgage
Company Rank: 4.0 out of 5
Average length of employment : 20 years
Average salary of employees: $33,000
These are some of the questions we asked our climbers about their experiences with Citimortgage:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
