Program Manager Career Research and Resources
Clairol
Avg. Salary: $172,500 · Company Rank: Not Available
Procter & Gamble
Avg. Salary: $172,500 · Company Rank: Not Available
Clairol
Avg. Salary: $172,500 · Company Rank: Not Available
Procter & Gamble
Avg. Salary: $172,500 · Company Rank: Not Available
Clairol
Avg. Salary: $172,500 · Company Rank: Not Available
General Dynamics Health.
Manage and responsible for the successful completion of all tasks related to is a tier 3-level contact center (ARC), including technical work, staff supervision, financial and business development activities. The program has an annual revenue $10 million and over 200 employees both exempt and non-exempt including up to 9 direct reports in several states. Other responsibilities include, but are not limited to the following: ...
Avg. Salary: $130,000 · Company Rank: Not Available
General Dynamics Health
Implemented procedures to ensure that the organization met and exceeded quality and customer service requirements by utilizing data analysis and continuous improvement methodologies such as DMAIC, Lean, etc. Responsibilities included: • Interacted directly with the customer and other parties to ensure that customer needs are met. • Implemented, managed and enhanced the quality plan. • Incorporated Division Initiatives i...
Avg. Salary: $130,000 · Company Rank: Not Available
Vangent, a General Dynamics Company
Assisted the Program Director by providing hands-on leadership across all key areas of the multi-million dollar, multi-channel contact center program, and its more than 100 staff members. Also provided strategic, financial, operations, engineering management and oversight of the CDC-INFO program. Responsibilities included: • Contributed to the successful delivery of the CDC-INFO multi-channel contact center and two additi...
Avg. Salary: $130,000 · Company Rank: Not Available
Vangent, a General Dynamics Company
Led the Quality Assurance and Continuous Improvement Program for the CDC-INFO and the Food and Drug Administration contact centers, which are responsible for responding to more than 2 million calls and 300,000 e-mails via a combination of information hotlines, clearinghouses, and response services. Notable Achievements: • Program was recognized in 2009 by GSA with its Citizen Service Award. • Customer satisfaction scores ...
Avg. Salary: $130,000 · Company Rank: Not Available
WADDELL & REED
Avg. Salary: $15,000 · Company Rank: Not Available
