Browse Career Research in Information Technology
Information Technology Career Research
Cable & Wireless Communications
Managed and project managed provisioning databases, Tecnet, IPROV Systems (OMS), used by Service Delivery (service Provisioning) to provision voice, data, private line, and IP circuit services.
Avg. Salary: $50,000 · Company Rank: Not Available
Cable & Wireless Communications
Added functionality to support telecommunications services like ATM, T1/E1, Frame Relay and EdgeColo using C, UNIX, and Oracle. Also modified the business functionality to meet the new user's requirements. Developed Oracle triggers, procedures and packages to process business logic at the database level. Unit and integration testing for the resulting software. Wrote test plans and worked with Quality Assurance during the...
Avg. Salary: $50,000 · Company Rank: Not Available
Suffolk Community College
Installation and Maintenance of Cisco telephone at all 3 campuses.
Avg. Salary: $7,500 · Company Rank: Not Available
TJmaxx
Providing Customer Service
Avg. Salary: $7,500 · Company Rank: Not Available
Lenovo International
Solicited by a former manager to participate in resolving worldwide, Consumer Product Safety Commission, recall of over 160,000 products. Developed tracking metrics methodology; collected data; maintained daily status report; and reported recall repair status to senior management. Interfaced with authorized service personnel and customers; negotiated repair rates; defined repair schedules; resolved problems; and ensured rep...
Avg. Salary: $99,000 · Company Rank: 3.0 out of 5
IBM Systems & Technology Group, System x Brand
Lead diverse international and virtual teams of cross functional subject matter experts (Marketing, Finance, Engineering, Manufacturing, Procurement, etc,) in planning, execution, and delivery of products and services on defined roadmaps, directed activities related to compiling customer, industry, and business requirements for new product development. Accountable for ensuring all program/project/product deliverables met sc...
Avg. Salary: $99,000 · Company Rank: 2.0 out of 5
IBM Systems & Technology Group, System x brand
Created and directed System x Vendor Logo Hardware (VLH) program, allowing System x sales teams’ access to unique non-IBM 3rd party accommodation products to support System x Special Bids via standard IBM ordering systems. Trained and led a ten person world wide team of subject matter experts capable of quickly responding to sales team requests for non-IBM branded third party products and services.
Avg. Salary: $99,000 · Company Rank: 2.0 out of 5
IBM Personal Computing Company
Assigned and monitored work assignments of six colleagues, ensuring timely execution of all processes required to enable sale of non-IBM Custom 3rd Party Options using manufacturing and fulfillment systems.
Avg. Salary: $99,000 · Company Rank: 1.0 out of 5
IBM Personal Computing Company
Team leader in charge of maintaining worldwide problem ticket database. Analyzed phone and field service tickets for field failure trends; created repair tickets for identified trends; assigned and expedited cases to five subject matter experts for resolution; and monitored problem resolution progress from start to finish. Prepared and presented weekly status reports to senior executive management. Ensured lessons learned w...
Avg. Salary: $99,000 · Company Rank: 3.0 out of 5
IBM Personal Computing Company
Was team leader for a group of twenty level two HelpDesk peers. Ensured group education through weekly meetings. Reviewed help desk tickets to identify persistent issues and either develop solutions or open service ticket with level three world wide Product Engineering support. Reported repair and phone statistics to immediate management. Handled customer escalations and complaints from level 1 and 2 telephone support tec...
Avg. Salary: $99,000 · Company Rank: 3.0 out of 5
