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Information Technology Career Research

Safety Kleen (Formerly Laidlaw Environmental)

Information Technology - Help Desk Specialist - Columbia, SC

First point of contact for users in a high call volume environment. Provided assistance to clients as they opened tickets requesting assistance. Responsibilities included system backups and re-imaging, computer repair, upgrades, data backups, printer setups and networking, other peripheral troubleshooting. Supported Lotus Notes email accounts. Escalated calls to Network Administrators when needed.

Avg. Salary: $37,500 · Company Rank: Not Available

Sullivan University

Information Technology - Application Support - Louisville, KY

• Responsible for installation, configuration and upgrading of Microsoft SQL Server software and related products. • Responsible for establishing and maintaining sound backup and recovery policies and procedures. • Responsible for Database design and implementation. • Responsible for implementing Data Mining techniques using BI studio.

Avg. Salary: $60,000 · Company Rank: Not Available

HCL-British Telecom

Information Technology - Application Support - Ipswich, Outside United States

• Managed business portal based application support function as the in-life guardian of British Telecom’s application while ensuring proactive and Right First Time (RFT) incident resolution. • Responsible for infrastructure implementation, deployment and support of technologies related to Microsoft server platforms & solutions. • Chaired technical conference calls on fault management, major incident interactions, Root Cause...

Avg. Salary: $60,000 · Company Rank: Not Available

Nokia Pvt Ltd

Information Technology - Application Support - Hyderabad, Outside United States

• Managed Nokia Routers through Network Management Systems (NMS). • Worked on SNMPv1 (Simple Network Management Protocol) and SNMPv2c, along with the associated Management Information Base (MIB) to set trap-directed notification and understand the router behavior.

Avg. Salary: $60,000 · Company Rank: Not Available