Browse Career Research in Information Technology
Information Technology Career Research
US Bank
Wrote bond and stock procedures for manuals used by customer service represenatives. Worked with the quality team to prioritize updates and assess compliance with SEC regulations.
Avg. Salary: $67,000 · Company Rank: Not Available
Infinetivity/Pixius
Assisted customers with troubleshooting and partnered with the engineering team on difficult items. Used UNIX to set up email accounts and troubleshoot other issues. Wrote customer help documentation for internet and email setup and troubleshooting tips. Wrote internal process documentation pertaining to the operation of the technical support and engineering teams.
Avg. Salary: $67,000 · Company Rank: Not Available
InfiNet Hosting
Wrote help documentation for web hosting and email setup and troubleshooting tips. Assisted with technical support issues when needed.
Avg. Salary: $67,000 · Company Rank: Not Available
Accu-Pak
Wrote documentation for food packaging machine manuals. Partnered with mechanical and electrical engineers to put together the manuals. Edited AutoCAD drawings for the manuals.
Avg. Salary: $67,000 · Company Rank: Not Available
Republic Indemnity
I worked in Systems Engineering and I was responsible for writing a user guide and training documents to document a new application for Workers Compensation Benefits using MS Word, Visio, and SnagIt. I interviewed Subject Matter Experts, attended and documented application demonstrations, wrote training guides, and designed new document templates. These documents were converted to PDF and posted on the company Web Site.
Avg. Salary: $85,000 · Company Rank: Not Available
Warner Brothers
I worked in IT and developed and wrote Disaster Recovery procedures using MS Word, SnagIt, Visio, and STROHL. I interviewed Subject Matter Experts to obtain necessary information for each segment of the Disaster Recovery Plan, documented meetings, formalized notes, and distributed action items to team members.
Avg. Salary: $85,000 · Company Rank: Not Available
Toyota Motor Sales
I worked in IT and I was part of a five member team assigned to write Statement of Requirements (SOR) documents for various applications throughout Toyota Motor Sales using MS Word, Visio, and Excel. I developed context diagrams, interface diagrams, technical architecture diagrams, and business flow diagrams by interviewing and working with Subject Matter Experts to obtain necessary information to populate each of the SOR t...
Avg. Salary: $85,000 · Company Rank: Not Available
KAPCO/Valtec
I worked in QA/QS, Engineering, and Manufacturing. I wrote and revised standard operating procedures and work instructions for quality, shipping and receiving, and inspection processes. I developed a new standard document template and wrote a new company style guide using MS Word, Visio, SnagIt, and Excel. These documents were converted to PDF for distribution to all departments.
Avg. Salary: $85,000 · Company Rank: Not Available
Gorilla Nation, LLC
I worked in Advertising/Marketing and Software Engineering. I Wrote infrastructure and architecture documents, as well as user guides, standard operating procedures, HR procedures, development documents, and specifications using MS Word, Visio, SnagIt, and Excel. I was responsible for hiring and training one other technical writer, I established new templates, new document standards, and recommended and put into place a doc...
Avg. Salary: $85,000 · Company Rank: Not Available
Mercury Insurance
I worked in Software Engineering and I wrote hardware and software architecture documents for the Mercury Insurance agent portal project. I developed presentations for all levels of management using MS Word, Visio, Excel, SnagIt, PowerPoint, and PhotoShop. I worked with hardware and software engineers to determine the specific architecture and to develop a new SDLC Processes. In addition, I developed new templates and docum...
Avg. Salary: $85,000 · Company Rank: Not Available
