Business Analyst Career Research and Resources

Diversified Information Technologies

Information Technology - Business Analyst - Scranton, PA

Managed multiple teams of BP operations support and customer service specialists. Managed 50 to 60 team members and five supervisors. Supported 11 clients and 31 lines of business. Client's: insurance companies; airlines; legal service; government; education. Capture data from hardcopy and electronic documents and download to a proprietary database application. Inbound Call Center and online requests from clients and insur...

Avg. Salary: $99,000   ·    Company Rank: Not Available

Epicor Software

Information Technology - Business Analyst - Minneapolis, MN

• Utilized CRM software daily to maintain database of over 100 clients • Conducted daily phone calls to more than 60 prospective clients to market and sell ERP software products • Completed more than 50 company research daily to gather and analyze company information • Communicated effectively with clients to gather business requirements based on a detailed framework • Worked with more than 10 team members to create and mod...

Avg. Salary: $15,000   ·    Company Rank: Not Available

SAP

Information Technology - Business Analyst - Atlanta, GA

Reviewed and analyzed AS-IS processes, designed and implemented enhanced TO-BE processes for internal SAP customers worldwide to bring process efficiencies and improvements to existing work standards. • Assisted in new E-Commerce arena by developing initial response management roadmap for handling incoming web channels, driving future revenue by creating procesess for handling Global Text Chat interactions, as well as expa...

Avg. Salary: $155,000   ·    Company Rank: Not Available

AT&T (i.e. BellSouth Telecommunications

Information Technology - Business Analyst - Atlanta, GA

Oversaw regional performance initiatives for 400 technicians and 56 supervisors. Managed daily functions of 3-30 employee Network Call Centers. Acted as consultant to 10 Centers. Mapped standardization processes for regional consistency, maintaining 100% compliance. o Performed in excess of 1500 on-site timing observations for establishment of engineered service-metrics on tasks performed within Call / Work Centers, ensu...

Avg. Salary: $155,000   ·    Company Rank: Not Available

Charles Schwab

Information Technology - Business Analyst - Phoennix, AZ

Avg. Salary: $125,000   ·    Company Rank: Not Available

CDI Corporation

Information Technology - Business Analyst - Phoenix, AZ

Avg. Salary: $125,000   ·    Company Rank: Not Available

CDI Corp

Information Technology - Business Analyst - Phoenix, AZ

Managing software license for IBM and OEM software

Avg. Salary: $125,000   ·    Company Rank: Not Available

Worthington Industries

Information Technology - Business Analyst - Cleveland, OH

Responsible for supporting and maintaining all IT related systems including desktop environment, server environment, Level 2 systems, printers, network switches, wireless access points, cabling and connectivity, local PBX and IT related peripherals Installed and designed end-point client backup and disaster recovery plan for mission critical workstations using Acronis Backup Installed and configured Windows Storage Server...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Gibraltar Industries

Information Technology - Business Analyst - Cleveland, OH

Worked with senior management to deploy and implement ERP to 3 locations Worked with IT team to establish and manage end-user helpdesk system with Tack-It Worked with senior management and IT team to define IT governance policies and procedures Installed, configured, maintained and managed Windows servers Performed server upgrades and patches using Windows Server Update Services Installed, configured, administered and ...

Avg. Salary: $70,000   ·    Company Rank: Not Available

Gibraltar Strip Steel

Information Technology - Business Analyst - Cleveland, OH

Hardware and software support for sixty users on an NT 4.0 and Windows 2000 Server based LAN. Basic network user administration. Implemented and deployed MS SQL Server based application to coordinate preventive maintenance operations. Developed and distributed MS SQL Server based reporting tools utilizing Powerbuilder. Composed software utilities to assist in network operation, inventory control and PC troubleshooting

Avg. Salary: $70,000   ·    Company Rank: Not Available