Application Support Career Research and Resources
Applied Biosystems
• Set-up and maintained Oracle 9 on Windows 2000/XP platforms which was required to run Aurum Customer Enterprise for database synchronization. Used HP-UX and SqlBase to resolve technical issues relating to database synchronization. Ensured remote accessibility to sales and service departments • Created hard drive images using Symantec Ghost Cast Server 7.5 • Performed diagnostics on field computers using WebEx, ensuring ...
Avg. Salary: $0 · Company Rank: Not Available
Brigham Young University-Hawaii
Avg. Salary: $0 · Company Rank: Not Available
Insight Global--Consultant at ADP
As part of L2/L3 LAN support group, supported, monitored, tested and resolved hardware & software problems on IBM, Dell & HP laptops/desktops. Supported virtual servers and provided end user support for all LAN-based applications while configuring and installing workstations. Performed large scale Windows 7 Imaging and XP to 7 migrations. Supported both local and remote users in an enterprise environment using Bomgar remote...
Avg. Salary: $45,000 · Company Rank: Not Available
Judge Group - Consultant at S&P Dow Jones Indices
As part of the CME-McGraw Hill joint venture, supported email consolidation, migration, and desktop support for the 135 users. Outlook 2003, 2007, 2010. VBS scripts used
Avg. Salary: $45,000 · Company Rank: Not Available
C&G Consulting Services-consultant at First Energy
Provided 1st / 2nd level support computer support for internal customers. Responded to and resolved 1st / 2nd level Service Desk incident calls. Maintained computer inventory. Assisted with computer rollouts and other computer-related projects. Provided off-hour Help Desk phone support. Typical apps included Cisco VPN, Notes, Blackberry/Iphone,HP Service Mgr
Avg. Salary: $45,000 · Company Rank: Not Available
Colorado Christian University
IST Security Manager • Primary security coordinator for several Federal financial aid websites; creating new users and validating existing access regularly; • Responsible for granting and auditing user access in various applications regularly to avoid excessive or creeping privileges; • Wrote CCU’s Red Flag Rules plan, including recommendations for policies and procedures that need to be written by other departments. This p...
Avg. Salary: $50,000 · Company Rank: Not Available
Cisco Systems
BI Project Manager
Avg. Salary: $132,000 · Company Rank: Not Available
CSI
Served as the IT Customer Support Manager for the 303rd Wing in Aeronautical Systems Center. As the Core Team Lead, my responsibilities were customer service management, complaint handling and resolution, administrative and information technology operations management, information technology security, customer satisfaction enhancement, front end supervision, team building and training, cost reduction strategies, supply or...
Avg. Salary: $50,000 · Company Rank: Not Available
Trinity Technology Group
As the IT Customer Service Site Lead for Dayton, Ohio and Information Security Manager for Top Secret computer systems, my responsibilities included all Administrative and Personnel actions for Trinity personnel assigned to the Dayton Ohio area, along with being responsible for the operational capability of program level IT systems supporting the war fighter across the world, in addition to ensuring personnel actions were c...
Avg. Salary: $50,000 · Company Rank: Not Available
WYLE Information Systems
Information Systems Security Manager and COMSEC Officer for the 77th Aeronautical Engineering Systems Wing. Responsible for overseeing the review/approval of all COTS/GOTS software prior to installation, Certification/Accreditation of applications, firewall updates, telewall requirements, updating the EITDR database, and writing/reviewing and approving SSAAs/OIs. Primary POC for all SPAM related issues, along with ensuring ...
Avg. Salary: $50,000 · Company Rank: Not Available
