Csi Work Values

Daily Duties at Csi:

Served as the IT Customer Support Manager for the 303rd Wing in Aeronautical Systems Center. As the Core Team Lead, my responsibilities were customer service management, complaint handling and resolution, administrative and information technology operations management, information technology security, customer satisfaction enhancement, front end supervision, team building and training, cost reduction strategies, supply order fulfillment, copier and fax management, documentation management, creating and maintaining safety and operating instructions. In addition to, ensuring desktop, laptop and network support components were working properly in support of the warfighter mission, to include, hardware, software, asset management, in-briefing, training, documenting procedures, network fundamentals, and managing Active Directory for all personnel assigned. I managed and supervised 16 IT support personnel that provided on site administrative, supply and information technology support for 1,400 military, civilian, and contractor personnel assigned to the WI combat support wing. I was the Project Manager for the 2012 Active Directory and Exchange Migration for 14,000 military and civilian personnel assigned to the HQ Acquisition Complex. I also assisted the Predator/Reaper Program Office with physical security briefing and requirements, as well as working with the SOF Security Personnel on all network and physical access violations. As the Senior Contract Lead, I was also responsible for briefing Senior Military Leadership on new requirements, risk mitigation, supply demands, upcoming network/system changes, and emergency operational readiness policies. Some of my other requirements were time keeping, assigning and monitoring tasks from higher headquarters, and training all team members on the creation and monitoring of Department of Defense safety and security requirements.

What they like about Csi:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

IT Team Lead, Active Directory Migration Program Manager, Desktop Support Manager, IT Operations Manager, IT Security Manager, Information Security Officer, Windows 98, XP, 7, Unix, Linux, Java, Office Suite

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Csi: