Browse Career Research in Customer Service
Customer Service Career Research
Shield Healthcare
Traveled to regional Sales offices as needed or in absence of permanent management. Trained staff and new management in operations. Performed corporate training at local offices. Trained six new Area Managers in operations and overall management of sales offices. Managed operations of small (4-5 person) sales offices including Profits and Losses, Distribution, Staffing and financial account balancing. Hired and trained new...
Avg. Salary: $53,000 · Company Rank: Not Available
Appleone Employment Services
Customer Service, Data Entry, Answering the telephone, order entry
Avg. Salary: $0 · Company Rank: Not Available
Cross Country Home Services
Answering the telephone, Processing Warranties, Data Entry
Avg. Salary: $0 · Company Rank: Not Available
Fairfield Resorts
Answering the telephone, Data Entry, Booking Reservations for time share customers
Avg. Salary: $0 · Company Rank: Not Available
U.S. Army Reserve
Typing, Filing, Answering the telephone, Maintaining record files, Data Entry
Avg. Salary: $0 · Company Rank: Not Available
GAP, Inc./Banana Republic
• Assist Sales and Non-Sales Associates during store hour operations to ensure World Class Customer Service for retail customers. • Assist in generation of credit card sales and opening of new credit cards by Sales and Non-Sales Associates. • Create an atmosphere of high morale on the sales floor to ensure an excellent shopping experience for customers. • Motivate Sales and Non-Sales Associates to drive business retail s...
Avg. Salary: $34,000 · Company Rank: Not Available
GAP, Inc./Banana Republic
• Oversaw Sales and Non-Sales Associates during store hour operations to ensure World Class Customer Service for retail customers. • Oversaw generation of credit card sales and opening of new credit cards by Sales and Non-Sales Associates. • Created an atmosphere of high morale on the sales floor to ensure an excellent shopping experience for customers. • Motivated Sales and Non-Sales Associates to drive business retail ...
Avg. Salary: $34,000 · Company Rank: Not Available
AT&T
• Unit Responsible for customer service/collection maintenance of the Oakland and Sacramento area directories with total annual revenue of $102 million. • Managed the collection of all accounts in the business with a 120 plus delinquency aging resulting in a reduction of this portfolio from 12% to 4% within 4 years. • Trained and supervised 14 employees to receive and process customer service calls regarding AT&T Yellow P...
Avg. Salary: $34,000 · Company Rank: Not Available
AT&T
• Managed TSC/Aspect scheduling software to create staffing needs for the call center in order to achieve industry call center metrics of 80% of calls answered within 20 seconds with a 3% or lower abandon rate. • Scheduled and tracked all activity on the production floor that had a dramatic impact on achievement of department service calls. • Resolved hardware and software (Technical Support Coordinator) concerns to main...
Avg. Salary: $34,000 · Company Rank: Not Available
CNET
• Collected commercial accounts ranging from $1K to in excess of $3 million. • Analyzed credit worthiness of in-coming applications from potential advertisers. • Responded to customer inquires about internet advertisement on CNET’s various websites. • Developed programs with delinquent account holders to establish successful repayment arrangements in order to retain these same customers for future business. • Interface...
Avg. Salary: $34,000 · Company Rank: Not Available
