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Shield Healthcare Work Values
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Daily Duties at Shield Healthcare:
Traveled to regional Sales offices as needed or in absence of permanent management. Trained staff and new management in operations. Performed corporate training at local offices. Trained six new Area Managers in operations and overall management of sales offices. Managed operations of small (4-5 person) sales offices including Profits and Losses, Distribution, Staffing and financial account balancing. Hired and trained new staff with effective results and employee retention (70%). Successfully completed staff development, productivity, data management and statistical reporting. Performed Telecommunications management. Reported to Contact Center Service Manager/Director. Overall productivity increases by 11%. Successfully multi-tasked in high paced corporate environment. Performed hiring interviews, terminations and all other Human Resource related counseling for department. Held various positions within the same company including Sales, Billing, Sales office Assistant Manager and Policies and Procedures specialist.
What they like about Shield Healthcare:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call center, Contact Center Manager, Call Center operations, Manager, Customer Service Manager, Call Center Manager, Staff Development
Information about Shield Healthcare
Company Rank: Not Available
Average length of employment : 9 years
Average salary of employees: $53,000
These are some of the questions we asked our climbers about their experiences with Shield Healthcare:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
