Customer Service Career Research

Chase Bank

Customer Service - Customer Service Representative - Chicago, IL

Lockbox; Data Entry; Mail Extractor

Avg. Salary: $30,000   ·    Company Rank: Not Available

Caremark Rx

Customer Service - Customer Service Representative - Lincolnshire, IL

Admissions Coordinator

Avg. Salary: $30,000   ·    Company Rank: Not Available

Hewitt

Customer Service - Customer Service Representative - Lincolnshire, IL

inbound-outbound call center; administer benefits

Avg. Salary: $30,000   ·    Company Rank: Not Available

Ford Motor Credit Company

Customer Service - Customer Service Representative - Henderson, NV

Made In & Outbound calls; Took payment promises; Skip tracing

Avg. Salary: $0   ·    Company Rank: Not Available

Personal Communications Answering Service

Customer Service - Customer Service Representative - Las Vegas, NV

Took Inbound & Made Outbound calls; Provided mentoring support for fellow operators; Took messages for clients; Completed radio dispatch

Avg. Salary: $0   ·    Company Rank: Not Available

Nextel Partners

Customer Service - Customer Service Representative - Las Vegas, NV

Provided In & Outbound Support; Managed portfolio of 10,000+ units; Processed billing and modification requests from customers; Provided training to both client and market

Avg. Salary: $0   ·    Company Rank: Not Available

Rescue Rooter

Customer Service - Collections Agent - San Leandro, CA

I supervised a dispatch and inside sales team of 6 people. I am responsible for monitoring daily procedures and implementing new procedures. I also take care of all consumer concerns from inside and outside of the company via the Management Concern Tool software assigned to me. I am responsible for attaining and maintaining acceptable floor coverage, I run reports for the General Manager pertaining to the daily activities ...

Avg. Salary: $48,750   ·    Company Rank: Not Available

Colonial Supplemental Life Ins

Customer Service - Collections Agent - Walnut Creek, CA

Open and manage new accounts for Core (Kaiser, Blue Cross, Delta Dental, VSP) benefits, which also entailed getting quotes, presenting benefits and enrollment. I also introduced voluntary benefits (Short Term Disability, Accident, Critical Illness, Cancer, Whole Life and Term Life Insurance). I also through Ceridian, Sec 125 (pre-tax) program and Full Flex programs.

Avg. Salary: $48,750   ·    Company Rank: 3.0 out of 5

Lexar Media Inc

Customer Service - Collections Agent - Fremont, CA

Direct contact for all North American and Canadian Distributors and North American Direct Sellers. Maintain current files for all of the above clients, administer account research when needed, forward all shipping confirmation to company contacts, BOM confirmations, RMA's, price protection and guarantees, special order requests and assist accounting with billing errors and pricing. Order entry on all new accounts and credit...

Avg. Salary: $48,750   ·    Company Rank: 4.0 out of 5

AT&T Broadband

Customer Service - Collections Agent - Livermore, CA

Monitor agents/CSR performance and development. Assist with any questions regarding billing, problem solving, and customer care and order entry. Facilitate team meetings and training of new and current staff. Conduct silent monitoring of agents for advancement and continuous training. Assist and resolve all escalation calls throughout the call center. Assisted in the development and training of the "Lead Information Desk". ...

Avg. Salary: $48,750   ·    Company Rank: 4.0 out of 5