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At&T Broadband Work Values
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Daily Duties at At&T Broadband:
Monitor agents/CSR performance and development. Assist with any questions regarding billing, problem solving, and customer care and order entry. Facilitate team meetings and training of new and current staff. Conduct silent monitoring of agents for advancement and continuous training. Assist and resolve all escalation calls throughout the call center. Assisted in the development and training of the "Lead Information Desk". Introduction of the "Lead Information tracking form/Call Escalation Form".
What they like about At&T Broadband:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Information about At&T Broadband
Company Rank: 4.0 out of 5
Average length of employment : 3 years
Average salary of employees: $48,750
These are some of the questions we asked our climbers about their experiences with At&T Broadband:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
