Browse Career Research in Customer Service
Customer Service Career Research
First Advanatge
Provided day-to-day supervision and support of assigned call center personnel involved in background investigation. Responsible for coaching, training, career development, compliance with company policies and procedures of 20 Customer Support Representatives in an ISO certified call center. Responsible for managing ISO documentation; provide weekly and monthly productivity reports.
Avg. Salary: $44,500 · Company Rank: Not Available
Avaya Inc.
– Provided day-to-day supervision of assigned personnel involved in retaining and selling of maintenance contracts. Responsible for sales forecasting, coaching, training, career development, compliance with company policy and procedures of 20 Customer Support/Sales Representatives in an inbound\outbound call center environment.
Avg. Salary: $44,500 · Company Rank: Not Available
Olsten / Adecco Staffing
Provided day-to-day supervision of assigned personnel involved in retaining and assisting clients with technical support and billing inquiries. Responsible for coaching, training, career development, compliance with company policy and procedures of 25 Customer Support/Sales Representatives in an inbound call center environment. (This was a special project with Sprint Internet Passport)
Avg. Salary: $44,500 · Company Rank: Not Available
The Reserve
Overisght of the Reserve Plus product for the firm sericing over 35 thousand loan lines in total assets of 14 million dollars plus.
Avg. Salary: $100,000 · Company Rank: Not Available
Morgan Stanley
Directed 4 operations groups servicing 1.2 million retirement accounts. Responsible for the daily processing as ell as oversight of customer service group.
Avg. Salary: $100,000 · Company Rank: Not Available
TD Waterhouse
Responsible for 4 operational groups servicing a clinet base of 2.5 million IRA accounts. Responsible for all the daly processing of contributions and distributions ,all tax reporting and support of branch network by customer service group for all legislative and regulatory updates.
Avg. Salary: $100,000 · Company Rank: Not Available
Think Ink (consultant)
Avg. Salary: $45,000 · Company Rank: Not Available
UPS Security Systems
train, coach, evaluate, monitor, schedule, meeting, corespond with clients via phone or email
Avg. Salary: $52,000 · Company Rank: Not Available
Mervyns
restocking, cleaning, guiding sales crew
Avg. Salary: $10,000 · Company Rank: Not Available
Paveco Construction
billing, data enrty,processing orders
Avg. Salary: $10,000 · Company Rank: Not Available
