Customer Service Career Research

Reliance Communications

Customer Service - Customer Service Manager - Scotts Valley, CA

• Responsible supervision of staff and the management of office duties. • Successfully managed day-to-day office operations • Supervised administrative staff • Sales and Customer follow-up and evaluation of product • Trade Show coordination and participation, including booth set-up and sales

Avg. Salary: $68,000   ·    Company Rank: 2.0 out of 5

Threshold Enterprises Ltd

Customer Service - Customer Service Manager - Santa Cruz, CA

• Responsible for company/vendor relationships to broad customer base • Developed product promotions and advertising • Organized and conducted Sales staff trainings • Trade show participation and lead follow-up • Provided administrative support to Sales staff

Avg. Salary: $68,000   ·    Company Rank: 3.0 out of 5

Sinkor Mechanical Co.

Customer Service - Customer Service Representative - New York, NY

Schedule and Confirm Service Appointments.· Office duties also include answering telephone, typing contracts and maintaining company files.

Avg. Salary: $28,080   ·    Company Rank: 4.0 out of 5

The Hyacinth Foundation, Inc.

Customer Service - Customer Service Representative - New Brunswick, NJ

Raising awareness/support for HIV/AIDS.· Promote Hyacinth Foundation annual HIV/AIDS Walk.

Avg. Salary: $28,080   ·    Company Rank: 4.0 out of 5

EBI Biomet LP.

Customer Service - Customer Service Representative - Parsippany, NJ

Enter patients’ prescription information billing system.· Verified patients’ insurance information.

Avg. Salary: $28,080   ·    Company Rank: 1.0 out of 5

More Than One/Nursing Pillow Company

Customer Service - Customer Service Supervisor - Charlotte, NC

• Assisted in developing and initiating the Business Plan for the start-up of the first Mail Order / E-Business Company dedicated to families expecting two or more babies • Coordinated with all departments to ensure smooth operation & communication • Utilized Staffing Agency during peak seasons • Provided creative resolutions to customer needs • Acted as key contact for major customers, vendors, and consultants • Doubl...

Avg. Salary: $0   ·    Company Rank: 5.0 out of 5

Convergys

Customer Service - Customer Service Supervisor - Charlotte, NC

• Technical phone support for High Speed Internet and Digital Phone • Responded patiently and resourcefully to customer escalations • Monitored and coached new Customer Account Executives during their orientation phase • Had a 99% First Call Resolution

Avg. Salary: $0   ·    Company Rank: 3.0 out of 5

Global Compliance

Customer Service - Customer Service Supervisor - Charlotte, NC

• Liaison between clients and their employees • Provided expert communication and listening skills • Hospital Patient Safety reporting • Reporting College and University Campus Safety and Security • Retail Incident reporting • Data Privacy and Security for Higher Education Institutions reporting • Harassment Training and Reporting

Avg. Salary: $0   ·    Company Rank: 4.0 out of 5

Comcast Communications

Customer Service - Customer Service Supervisor - Manassas, VA

• Coordinated with management to form and train the Specialty Team (Team designed for our high revenue customers) • Supervised and Implemented guidelines and procedures for the Specialty Team • Monitored employees for adherence to scheduled breaks and lunches • Monitored and coached new Customer Account Executives during their orientation phase • Phone support for Cable, Internet and Digital phone customers • Monitored...

Avg. Salary: $0   ·    Company Rank: 4.0 out of 5

CPI Security

Customer Service - Customer Service Representative - Charlotte, NC

• Excellent customer service skills and telephone etiquette - Schedule sales appointments in call center environment - Leader in total set appointments for 11 of 22 pay periods - Provide assistance to customers and sales reps daily - Handle customer and rep inquiries, complaints, and other issues • Highly developed organizational skills - Prepare daily sales, calls, and opportunity reports for exec...

Avg. Salary: $25,000   ·    Company Rank: 5.0 out of 5