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Cpi Security Work Values
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Daily Duties at Cpi Security:
• Excellent customer service skills and telephone etiquette - Schedule sales appointments in call center environment - Leader in total set appointments for 11 of 22 pay periods - Provide assistance to customers and sales reps daily - Handle customer and rep inquiries, complaints, and other issues • Highly developed organizational skills - Prepare daily sales, calls, and opportunity reports for executives and managers - Learned FoxPro, Crystal Reports, and Salesforce.com CRMs • Strong written and verbal communication and interpersonal skills - Communicate via e-mail/phone/nextel to over 70 sales reps daily - Responsible for sending scheduled appointment information to reps - Leader in confirmed appointment ratio in 9 of 11 months • Positive and proactive participation in problem resolution - Reorganize sales calls and rep schedules during time conflicts/problems - Contact customers for sales reps to manage sales presentation issues • Ability to be persuasive and influential with internal customers - Save customers calling to cancel sales demonstrations - 94% of all confirmed opportunities had in-home presentations • Exhibit professional image and uphold/represent company goals and visions - Company culture required dress shirt/tie Monday-Friday - Volunteered to train 2 new employees - Awarded 2007 'MVP' of department by CEO, Manager, and Supervisor
What they like about Cpi Security:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
kph, customer service, salesforce.com, foxpro, ksph, data entry
Information about Cpi Security
Company Rank: 5.0 out of 5
Average length of employment : 1 year
Average salary of employees: $25,000
These are some of the questions we asked our climbers about their experiences with Cpi Security:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
