Cpi Security Work Values

Daily Duties at Cpi Security:

• Excellent customer service skills and telephone etiquette - Schedule sales appointments in call center environment - Leader in total set appointments for 11 of 22 pay periods - Provide assistance to customers and sales reps daily - Handle customer and rep inquiries, complaints, and other issues • Highly developed organizational skills - Prepare daily sales, calls, and opportunity reports for executives and managers - Learned FoxPro, Crystal Reports, and Salesforce.com CRMs • Strong written and verbal communication and interpersonal skills - Communicate via e-mail/phone/nextel to over 70 sales reps daily - Responsible for sending scheduled appointment information to reps - Leader in confirmed appointment ratio in 9 of 11 months • Positive and proactive participation in problem resolution - Reorganize sales calls and rep schedules during time conflicts/problems - Contact customers for sales reps to manage sales presentation issues • Ability to be persuasive and influential with internal customers - Save customers calling to cancel sales demonstrations - 94% of all confirmed opportunities had in-home presentations • Exhibit professional image and uphold/represent company goals and visions - Company culture required dress shirt/tie Monday-Friday - Volunteered to train 2 new employees - Awarded 2007 'MVP' of department by CEO, Manager, and Supervisor

What they like about Cpi Security:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

kph, customer service, salesforce.com, foxpro, ksph, data entry

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Cpi Security: