Customer Service Supervisor Career Research and Resources
Army Lodging
Followed all Army Lodging standards and procedures; Trained in the Geac Galaxy hotel system; performed nightly, weekly and monthly night audit process; register and assign rooms to all guests; ensure fast, friendly and hospitable customer service to all branches, ranks, retirees and dependents of the US armed forces; provide clean and well lit guest rooms, barracks and lobby areas to guests; check-out guests and collect pay...
Avg. Salary: $13,000 · Company Rank: 2.0 out of 5
Burger King
Ensure that all OSHA and ServSafe guidelines were followed throughout shifts; Monitor food and equipment temperatures to prevent under or over cooked food and preventing any food-borne illness; lead and assist crew members in taking, preparing and serving customer orders; run hourly labor reports and adjust staff accordingly; dealt with customer comments and complaints; kept "drive-thru" service time under ninety seconds; o...
Avg. Salary: $13,000 · Company Rank: 2.0 out of 5
Spirit Airlines
Assisted passengers with flight arrangements over the phone and in person; accepted payment in the form of cash and credit cards; explained all policies and procedures to passengers; notified customers of flight times, numbers, delays and cancellations; Sent out flight confirmations via e-mail and U.S. mail; Handled customer compliments and complaints
Avg. Salary: $13,000 · Company Rank: 4.0 out of 5
The Home Depot
• Supervised a team of 15-20 associates • Trained newly hired Team Leads on new responsibilities • Coached associates on all key performance indicators • Completed semi-annual and annual reviews • Completed disciplinary actions • Managed all spreadsheets/databases • Handled escalated calls/issues • Provided updated statistics to associates on my team • Coordinated and Delivered team meetings with associates ...
Avg. Salary: $32,000 · Company Rank: 4.0 out of 5
Citibank
• Handled inbound calls from customers regarding their credit card account. • Handled escalated calls • Leveraged additional products to existing customers • Floor walking • Tested the voice response unit • Assisted in the coaching and development of associates • Tracked all team sales
Avg. Salary: $32,000 · Company Rank: 5.0 out of 5
Dish Network
Project management, Superviser support,
Avg. Salary: $28,000 · Company Rank: 4.0 out of 5
Express Scripts Inc
inbound call center supervisor: i de-escalated calls from memebrs and followed up with them., rushed orders out to them, answered general questions.
Avg. Salary: $8,000 · Company Rank: 4.0 out of 5
Lutheran Care Center
assisted CNA's with basic resident needs for second shift.
Avg. Salary: $8,000 · Company Rank: 5.0 out of 5
FEDEX EXPRESS
SOLVED ISSUES & PROBLEMS WITH CUSTOMERS FREIGHT DELIVERIES, RETURN FRESIGHT THAT WAS UNDELIVERABLE
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
FEDEX EXPRESS
ASSISTED THE MANAGER W/ HIRING & TRAINING EMPLOYEES, ACCOUNTS PAYABLE, PURCHASING AGENT, SOLVED ISSUES & PROBLEMS W/ FREIGHT DELIVERY,
Avg. Salary: $35,000 · Company Rank: 4.0 out of 5
