Customer Service Representative Career Research and Resources

Butler International (Verizon)

Customer Service - Customer Service Representative - Tampa, FL

*Create tickets for circuit testing and field dispatch *Monitor special circuits to ensure that they adhere to commitment times *Provide IXC and LEC customer with ticket status updates and escalations on complex voice and data circuits, such as DS1,DS3,OC12 and OC48 *Liaison between external customer and verizon manangers for problem resolution *Proactively status wholesale customer on repair issues in a timely mann...

Avg. Salary: $0   ·    Company Rank: Not Available

CP Ships(Custom Staffing)

Customer Service - Customer Service Representative - Tampa, FL

*Collections and disputes *Receive and post payments *Authorized shipment releases *Contact vendor (via email, fax, phone) *Process and send invoice/arrival notices *Correspondence letters *Prepare weekly aging reports *Prepare statement of accounts *Negotiate *Prep accounts for outside collections *Account adjustments and ledger clean ups *Bad debt write-offs *General office duties (file, zerox, sca...

Avg. Salary: $0   ·    Company Rank: Not Available

Capitol One Auto Finances

Customer Service - Customer Service Representative - Tampa, FL

Collections (30-60 delinquent) *Outbound calls to debtor *Negotiate *Data Entry *Set up payment arrangements *Reconcile and research payments *Process deferments *Outbound calls using dialer *Skip Tracing(Lexis Nexis)

Avg. Salary: $0   ·    Company Rank: Not Available

Verizon Wireless

Customer Service - Customer Service Representative - Tampa, FL

*Aspect system inbound calls *Interpret account information and history *Process payments *Activate new and old accounts *Credit evaluation *Correspondence letters *Reconcile account errors *Research lost payments *Activate phone and troubleshooting

Avg. Salary: $0   ·    Company Rank: Not Available

HSBC Card Service

Customer Service - Customer Service Representative - New Castle, DE

Interact with various bank departments and cross-sell services such as account protection to customers. Respond to inquiries from credit card holders and potential customers, disseminated information and resolved concerns. Capable of multi-tasking and prioritizing. Enjoy learning new things and problem solving. (Can provide alternative means of employment verification)

Avg. Salary: $41,000   ·    Company Rank: Not Available

FedEx Trade Network

Customer Service - Customer Service Representative - Tonawanda, NY

I input customs information into the computer for incoming freight from overseas for several different of the Fortune 500 companies. I have to be detail oriented as this is paperwork that is transmitted to customs for every shipment that comes into the country. I deal with everything from FDA, to tosca which is the paperwork for chemicals coming into the country.

Avg. Salary: $30,000   ·    Company Rank: Not Available

Delaware North Parks and Resorts

Customer Service - Customer Service Representative - Niagara Falls, NY

I started out as a cashier assisting the tourists who came to visit the Falls. I would run the cash register and balance out my drawer at the end of the day. From here I went to the cashroom where I did the daily bookkeeping and cash handling of all the deposits from the 4 gift shops at the Falls as well as the snack bars and the restaurant. I then was promoted to warehouse supervisor where I was in charge of the invento...

Avg. Salary: $30,000   ·    Company Rank: Not Available

Houston Chronicle

Customer Service - Customer Service Representative - Houston, TX

Houston Chronicle is the Main Newspaper company for Houston, I held a position as a Executive Advertising Rep, taking Ads for advertisements in the classifieds, Answers customer questions, researching, resolves and responds to customer problems and complaints, explains policies, operates computer to enter payments, set up new accounts, changes and related information for newspaper subscribers and shipping and receiving orde...

Avg. Salary: $31,541   ·    Company Rank: Not Available

Fee and Associates

Customer Service - Customer Service Representative - Houston, TX

Fee and Associates is a Medical Billing and Coding Company, In the position I was the main contact for doctors and other clients, I handled many issues such as billing and payments that were due to my employee and clients via telephone and email correspondence, answering customer questions about billing and credits to accounts, I processed orders and payment transaction online and over the phone and helped with setting up n...

Avg. Salary: $31,541   ·    Company Rank: Not Available

Cloud10 Corp

Customer Service - Customer Service Representative - Houston, TX

Cloud10 is a work at home Company, As a Home Professional we handle various transactions for our clients customer from my home, using my computer, internet and telephone. Working with customer via telephone, email or Web chat in order to provide information about products and services, to take orders or solve problems. I was assigned to Client Comcast Cable helping customers with technical issues with internet services. Ass...

Avg. Salary: $31,541   ·    Company Rank: Not Available