Customer Service Manager Career Research and Resources
Morris Bart, LLC
Manage a call center staff of 8 to 16 people. Daily, weekly and monthly monitoring and reporting of incoming new business. Participated in the screening and interviewing process of new hires. Trained and supported staff. Worked with programmer and IT department to maintain and improve phone system and call tracking system.
Avg. Salary: $52,000 · Company Rank: 3.0 out of 5
Delta Queen Steamboat Company
Over a ten year period I worked for this company while it was owned by different corporate entities: American Classic Voyages, Delaware North Companies and The Majestic Line. I started as a reservation agent taking incoming calls to service and sell luxury overnight riverboat cruises, tours and hotel packages. After one year, I became the supervisor of Group Sales, was later promoted to Senior Supervisor of Individual...
Avg. Salary: $52,000 · Company Rank: 3.0 out of 5
ACS Inc
Assisting Delta Employees with all aspects of human resources. Answering high volume calls. Working and completing workloads of emails and cases. Facilitating training for new hire CSR's
Avg. Salary: $0 · Company Rank: 4.0 out of 5
Asia Media Inc.
Responsible for general clerical duties such as, answering phones,faxing, scheduling, invoicing, organizing, record keeping, mass mail outs, generating lists of potential advertisers. Distribution of publication, sales meetings.
Avg. Salary: $0 · Company Rank: 2.0 out of 5
ESC Computers
Charged with heavy data entry, online as well as traditional account services, and effectively responding to high volume of calls for a publication fulfillment house. Manage invoicing and maintain subscription database for various group accounts. Maintain open communication with international accounts and ensure accurate delivery of large publication request.
Avg. Salary: $0 · Company Rank: 5.0 out of 5
Blockbuster
Responsible for customer account maintenance including set-up,renewals, updates and cancellations. Successfully meet aggressive weekly quotas for promotional sales. Manage store maintenance, greet and assist customers with all requests. Monthly inventory of video warehouse.
Avg. Salary: $0 · Company Rank: 2.0 out of 5
Thermafiber
Received and Processed orders, complaints, billing, shipping, technical information, pricing
Avg. Salary: $43,000 · Company Rank: 5.0 out of 5
Jiffy Lube
I helped to make sure our Techs. were performing there duties on the vehicles. I up sold service to customers. Some days I made orders, I Hired, and I fired.
Avg. Salary: $25,000 · Company Rank: 3.0 out of 5
Fallas Paredes
Oversee daily operation of store.
Avg. Salary: $40,000 · Company Rank: 3.0 out of 5
Mervyn's
Managed 150 employee overseeing all operation of store.
Avg. Salary: $40,000 · Company Rank: 5.0 out of 5
