Customer Service Manager Career Research and Resources
dollar tree
Avg. Salary: $450,000 · Company Rank: Not Available
j.c.penney
Avg. Salary: $450,000 · Company Rank: Not Available
PLS Finacial
Making sure paperwork and safe balance. Going over all daily transactions. Cashing checks, western union, money order, processing bill payments. Also, at my job we do title transfers, stickers, plates.
Avg. Salary: $950 · Company Rank: Not Available
bealls
handeling monitary transaction in a responsiable manner,with knowlege in the mens,womens,jr's,childrens,shoe,fracrences,credit applications,gift wraping,and basic book keeping
Avg. Salary: $26,000 · Company Rank: Not Available
walmart
handeling monitary transactions in a respponsiable manner. with exspert training in register audits,customer service desk,money center and money gram program,mens womens,childrens,shoes,electronics,toys,housewares,hardware,sporting goods,pets,cosmetics,dairy,gr,back room invintory
Avg. Salary: $26,000 · Company Rank: Not Available
family doller
cashiering and stocking
Avg. Salary: $26,000 · Company Rank: Not Available
Green Dot Corportation
Directly managed 13 QA/Trainers responsible for monitoring call center team pe¬rformance. Responsible for new hire, on-going and refresher training for internal & external teams. Conducted proactive outbound customer surveying. Remote managed all off-shore QA and Training Teams. Led and facilitated mid and end of month KPI reviews; conducted trend, data, and root cause analysis to identify training opportunities and ...
Avg. Salary: $93,000 · Company Rank: Not Available
PeopleSupport, Inc.
Direct management of key Major Accounts; remote managed 150 off-shore CSRs and operations specialists. Lead, facilitated and presented Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs). Tasked to assess & improve internal operational processes.
Avg. Salary: $93,000 · Company Rank: Not Available
Amp'd Mobile, Inc.
Launched Customer Service and Technical support functions within a start-up environment. Remote managed 100 CSRs, operations and line management outsourced teams. Implemented support process, & procedure while setting strategic direction. Defined and established KPI’s for all customer contact channels. Responsible for communication updates / alerts, knowledge base documentation, training strategy and QA.
Avg. Salary: $93,000 · Company Rank: Not Available
Gina Alexander, Inc.
Tasked to improve frontline customer service skills via on-going training and customer service strategies for CSRs. Created quality and objective scorecards to measure CSR performance, department and company operational goals. Made recommendations for process improvement and technology enhancement.
Avg. Salary: $93,000 · Company Rank: Not Available
