Customer Service Manager Career Research and Resources
Olsten / Adecco Staffing
Provided day-to-day supervision of assigned personnel involved in retaining and assisting clients with technical support and billing inquiries. Responsible for coaching, training, career development, compliance with company policy and procedures of 25 Customer Support/Sales Representatives in an inbound call center environment. (This was a special project with Sprint Internet Passport)
Avg. Salary: $44,500 · Company Rank: Not Available
Think Ink (consultant)
Avg. Salary: $45,000 · Company Rank: Not Available
UPS Security Systems
train, coach, evaluate, monitor, schedule, meeting, corespond with clients via phone or email
Avg. Salary: $52,000 · Company Rank: Not Available
Ista-North America
To manage accounts for this 3rd party utility billing company, ista-NA; I would review billing ledgers and approve or dis-approve prior to bills being sent to residents in a timely manner; Corespondance with property management to ensure the ista-NA billing system was being utilized for maximum profitability; Trained property management how to use ista's utility billing software.
Avg. Salary: $36,000 · Company Rank: Not Available
Micros Systems
Responsible for the onsite implementation of the Micros Opera Full/Express Property Management System to new and existing hotels; On-site technical installation of hardware and software components, interfacing 3rd Party Interfaces, technical troubleshooting, procedural training and support to hotel management and team members and consultation with hotel management on procedural practices; Provide training and direction to o...
Avg. Salary: $36,000 · Company Rank: Not Available
Verso Technologies
Contracted by Micros Systems to perform the same tasks listed in my prior listed postion with Micros Systems. I was employed by this contracting company prior to Verso Technologies going out of business in April of 2008. Here are the tasks listed again: Responsible for the onsite implementation of the Micros Opera Full/Express Property Management System to new and existing hotels; On-site technical installation of hardwar...
Avg. Salary: $36,000 · Company Rank: Not Available
Ista-North America
Answered resident inquiries regarding their utility bills from ista-N.A; Provided ongoing support and follow-up with various ista departments, communities, and residents until the billing issue received resolution
Avg. Salary: $36,000 · Company Rank: Not Available
Coastal Marketing Partners
Responsible for recruiting, interviewing, and screening new hires for the inbound sales call center; Developed training material for new and existing sales agents; Participated in meetings with upper management to discuss call center projections, goals, and change implementation
Avg. Salary: $36,000 · Company Rank: Not Available
Uhaul
install hitches, maintaining store, and equiptment, and train and maintain a crew
Avg. Salary: $34,000 · Company Rank: Not Available
Product Partners
Call Center Manager of daily operations
Avg. Salary: $60,000 · Company Rank: Not Available
