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Senior Manager - 15 years experience - Dallas

Experienced IT Senior Manager with diverse background in Service Delivery, IT Service Desk, and Project Management. Results-driven leader with strong communication and leadership skills (both International and domestic). Success in solving complex problems, troubled project mitigation and recovery, and collaborating with global teams across North America, Latin American, European and Asian labor markets.

Tags for this Online Resume: Dallas, ITIL, Service Delivery, Manager, Service Desk, Incident Management

Technology Services Operations Leader: Operational Excellence, Global Experience, Revenue Growth

Hands-on leader with a track record of identifying, troubleshooting, and prioritizing business and operational challenges and following-through with the development and implementation of practical solutions driving process improvements and organizational changed that directly impacts the bottom-line. Tested change agent brought in to revamp, revitalize and transform business and operational performance.

Ideal Companies: Technology, Consulting, Customer Service

Tags for this Online Resume: Massachusetts, Operations Optimization, Reverse Logistics, Service & Business Operations, Business Development, M&A

Experienced IT Director, Project Manager, ERP Implementation, Business Analyst, Systems Design

Experienced IT Director, VP, or CIO preferably in the Inland Empire of Southern California (but flexible). Experience includes ERP, Project management, applications develop, and Infrastructure projects.

Ideal Companies: NAMM California, ADP, ESRI, Amazon

Tags for this Online Resume: Software Development Life Cycle (SDLC), Systems Integration, Vendor Selection / Vendor Management, CRM Systems (MS CRM / Siebel), ERP Systems (MS Great Plains), IT Security, Access, Control, Business Continuation / Disaster Recovery, Budgeting / ROI Value assessments, People Management / Team Building / Team Leading, Staffing / Mentoring / Development, Project Managment, Field Service / Mobile Technology, Strategic Planning, Call Center, Service Dispatch, Warehouse Management, PCI/DSS Compliance, Mergers / Acquisitions, Business Intelligence Systems, Business Process Reengineering, IT Portfolio Management / Change Management, Executive Management, ITIL v3 2011, HR, Payroll, and Employee Benefits, Insurance (Life, Medical, Dental, Vision), Healthcare / Medicare Claims processing, Employee benefits Eligibility, Employee Contribution Calculation / Control, Accounting, Sales / Marketing

CEO/Administrator

Dear whom it may concern, I am writing in response to your job opening of within your company. There are many requirements and my skills are a perfect match. As you’ll see on my enclosed resume, I have the educational background, professional experience, and track record for which you are searching. In addition, I am motivated and enthusiastic, and would appreciate the opportunity to contribute to your firm’s success a...

Ideal Companies: Surgery Centers, Hospitals, Management Companies, Practice Management

Tags for this Online Resume: CEO, COO, Administrator

Program/Project/Account Manager

PROGRAM MANAGER Effectively Integrating Technology with Business, through business transformation ACCOUNT MANAGER Effectively maintaining and growing existing and new clients through business development activities. Establishing preferred client partner and advisor status through excellence in delivery, service and support.

Ideal Companies: TCS, Wipro, ATT, IBM, Consulting or Corporate IT Departments

Tags for this Online Resume: Program Management, Project Management, Business Transformation, Offshoring, IT Management, Account Management, Business Process, Business Analysis, Contract Negotiations, Contract Compliance, Managed Services, Nearshore, Vendor Managment, Staff Hiring, IT Strategy, Telecommunications, Consulting, Financial Industry, Insurance Industry, Manufacturing, Distribution, State GOvernment, SDLC, System Development, ERP Customization, Service Management Software, Asset Managment Software, System Development Methodologies, Team Building, Time, Staff Augmentation, Fixed Bid Projects, Outsourcing, Service Delivery, Business Intelligence, Database Technology, Networks, Telecommunications Auditing, Telecommunications Billing, Business Development, Cloud Computing, Performance Testing, Load Testing, Failover Testing, Contingency Planning, Disater Recovery, Budgeting, Sales Targets, IT Enabled Business Transformation, RFP, RFI, SOW, Call Accounting, Chargebacks, Call Collection, Cobol, IMS DB/DC, VSAM, DB2, Business Transformation Lead