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Online Resumes with "optum"



Cyber Security certified

Summary Several years' combined experience in project management, training and customer support with leading providers of business, technology and information solutions to the healthcare industry. Successful in achieving increased efficiencies and a high level of client satisfaction, Medical and consulting services. Adapt easily to new and changing environments. Looking forward to a change in my career path.

Tags for this Online Resume: Project Management, Project Manager, Requirements Gathering, Gathering Requirements, Services, Quality, Quality Assurance, Quality Control, Bad Debt, Document Management, A+, Network+, Security+

Featured Profile

Workforce Management Analyst

• Lead on line of business for Prescription Drug Plan (PDP) and backup for Customer Service • Run daily touch base calls and weekly Intraday Performance (IDP) calls • Maintained Real Time Analyst (RTA) for 1150+ Agents on a daily basis • Do hourly reports for 4 lines of business • Executed playbook in timely manner in order to meet daily Key Performance Indicators (KPI) o Maintained period of $0penalities due to not m...

Ideal Companies: Optum, Alliance RX

Tags for this Online Resume: Financial, Documentation, Workforce Management, Annuity, CSS, Financial Management, Book of business, Fixed Income, Training, Management

Network Engineer - 20 Years of Experience - Near 55362

Contribute to the success of a company, through information technology that includes network architecture and design, project management, networking and firewall administration, training and incident management.

Tags for this Online Resume: Management, Microsoft, Microsoft Windows, Microsoft Windows NT, Monitoring, Networking, Project Management, ACLS, Automobile Claim Law Specialist, Border Gateway Protocol, Network

Director

Tags for this Online Resume: Accounting, Audit, Cardiovascular, Consulting, Human Resources, Internal audit, Process Improvement, Automation, Forecasting, Management

Developer - 38 Years of Experience

CAREER SUMMARY More than 30 years of experience in the field of computer sciences, involving many disciplines such as system integration, software installation, full life cycle system design, software development, coding, customization, conversion, software reengineering, unit testing, stream testing, operational system testing, integration testing, QA, production support, disaster recovery, change management control, Syste...

Tags for this Online Resume: Quality Assurance, System Testing, Test, HR, Human Resources, IBM, Payroll, Real Estate, Security, CICS

Customer Service Representative

SUMMARY: Seasoned Customer Service Rep with more than 25 years of Experience in fast-paced Environment. Excellent active listening, and critical thinking skills. Track record of achieving exceptional results in Customer Service and Call Center.

Tags for this Online Resume: Cisco, Microsoft, Call Center, Management, Microsoft Outlook, Microsoft Windows, Microsoft Word, Communications, Customer Service, Customer Service Rep

Business Analyst

SUMMARY: * Senior business analyst with strong multidisciplinary background * 12+ years of experience on Agile software development teams in both public and private sectors * Energetic and positive team player with strong collaboration and communications skills * Technical liaison between functional areas, technical teams, and business stakeholders * Metadata architect with expertise in taxonomy development and enterprise a...

Ideal Companies: Leidos, Amazon, KPA

Tags for this Online Resume: Business Analysis, Business Analyst, Systems Analyst, Documentation, Agile, Business Requirements, Integrate, Metadata, SharePoint, Sharepoint Technologies

Engineering Technician

Contribute to the success of a company, through information technology that includes network architecture and design, project management, networking and firewall administration, training and incident management.

Tags for this Online Resume: Voice, Install, Management, Microsoft, Microsoft Windows, Microsoft Windows NT, Monitoring, Networking, Project Management, Test

Sales Engineer

Accomplishments Avoided a data catastrophe. A 2PB data lake at Optum was suffering major issues. Discovered the lake was operating at 12x recommended limits, threatening imminent collapse. Played a key role in improving the data management model and securing a $10M+ budget for 1,000+ new nodes. Enabled the firm to scale up capacity to meet exploding demand. Drove an IBM Cloud & AI deal. A 3rd-party health insurance claims p...

Tags for this Online Resume: Services, BIS, Enterprise Architecture, Integrate, SAP, Support, Symantec, Technical Support, Unix, Veritas

High Energy Communications Activator - More than 14 years with details - Minnesota and Nationwide

A positive contribution using strengths & experiences. Communication activation with energy and clear direction. Time maximization with accuracy. Collaboration and engagement toward learning, improvement, and solutions. Envisioning progress through the professional pathways of time management, quality control, writing, editing, & project tracking.

Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Adobe, Communications, File Transfer Protocol, Health Insurance Portability And Accountability Act, Merchandising, Metadata, Microsoft