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Online Resumes with "iTIL "
Help Desk Manager
I have 21 years’ experience in the IT industry, a Degree in Computer Science and ITIL V3 Certified. Through the years together with great teams we have implemented ITIL and HDI processes and procedures at major corporations and universities. I excel at providing solutions and improving Help Desk / Support Services and IT Operations by motivating the right members of teams and utilizing their knowledge along with mine.
Tags for this Online Resume: Help Desk manager, IT Manager, Director of IT, Support Manager
ITIL Process Manager - 17 years experience - Seattle, North Puget Sound
AS AN ITIL CERTIFIED PROCESS MANAGER, I use my extensive customer support, service management and process improvement skills to mature business processes, streamline workflows and ensure the best customer experience possible. I BELIEVE that the relationship a company has with a customer is the most important aspect of business. I also believe that using efficient and effective process improvement practices can positive...
Tags for this Online Resume: Process Management, Program Management, Service Management, ITIL certified, Data Analyst, Solution Management
Team Leader
Tags for this Online Resume: ITIL, Cisco, SAN, NAS, Nagios, Solarwinds, Data Center, Nexus, FCOE, VMWare, Cloud, RHEL, Linux
Experienced IT Director - over 20 years in all aspects of IT.
Director of Medium to large IT department interested in ITIL best practices.
Tags for this Online Resume: Dallas TX, Application , Network, security issues, ITIL, Disaster Planning
ITSM and Service Desk Managerr
• IT Service Management (ITSM) - collaborative development of measurable and repeatable Service Delivery models and teams, based on a best practice ITSM framework structured to meet the IT service needs of specific industry verticals and consumer markets • Senior-level leadership that achieves durable consensus among business professionals, infrastructure technologists, business managers, and executives – aimed at maximizin...
Tags for this Online Resume: ITSM, Service Desk, Client Service, Process , ITIL, Director
Senior Service Delivery Manager - 13 years experience- austin
Highly experienced and effective Enterprise Technology Implementation Manager with a demonstrated record of delivering exceptional results in the management of Fortune 100 accounts. ► Advanced expertise in IT project management, with a history of success in establishing project schedules, resource planning, communications, and critical paths. ► Capable of effectively managing internal and external teams in the achievement...
Tags for this Online Resume: ITIL, Technical account manager, Service Delivery Manager, project management, cloud, SAAS
Senior Manager - 20 years Experience - Boston
Globally competent, focused, and seasoned professional with extensive, accomplishment-laden experience in IT systems and program management under large, diverse corporate environment. Recognized for exemplary work ethic, impeccable business and technical acumen, and strong capability in driving results beyond established goals and expectations. Known for comprehensive background in contract management, strategic business de...
Tags for this Online Resume: boston, salesforce, technical delivery manager, program manager, j2ee, project manager
ITIL Process Consultant, Trainer, Service Management Improvement - 15 years expereience
I have consulted and developed ITIL training and process development including tool requirements gathering, gap analysis, Continual Service Improvement and Knowledge Management
Tags for this Online Resume: ITIL, Process, Consultant, Service Management, Trainer, Project Manager
Program Manager PMP, ITIL V3 Certified - 13 Years Experience - Atlanta GA
Service Delivery Lead - 7 Years of Experience - Milwaikee
Continue to work on Service Delivery domain and follow best ITIL practices.
IT Executive Leader - 20+ Years Experience - Dallas, TX
Executive Level Leader skilled in all facets of Information Technology. Successful teammate of business units seeking innovative solutions to bring about company objectives while maintaining a high level of current infrastructure performance. A hands-on management style which gains the respect of personnel and peers. A dependable member of the executive management team in resolving conflicts and bringing about constructi...
Tags for this Online Resume: Dallas, TX, Information Security, IT Infrastructure, Data Center, Leadership, Executive
Manager/Mgmt, Systems Engineer, Airline/Airport Applications, CUPPs, ITIL, Tampa, Indianapolis
20+ years as a Transportation Professional with strong experience in IT Management, Team Development, and Project Management. I am an engaged individual who focuses on results through organization and building strong relationships in customer service and mentoring staff. Using a strong emphasis on teamwork, career and talent development to maximize the staff and resources available and focus on keeping costs low using th...
Tags for this Online Resume: operations manager, project manager, facilities manager, IT development manager, Airline/Airport Account Representatives, Airline applications account rep
