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Online Resumes with "Symposium Contact Center Support"
Voice Engineer/Spport/Global Infrastructure. Boston, MA.
I believe "Customer Satisfaction" is a must in every aspect of supporting an infrastructure. This is our job! It seems to me that over the years this part of one's job has taken a back seat for some unknown reason. Perhaps cost of a project or support of equipment?? Bottom line is "Get things done right, on time and within budget"!!
Tags for this Online Resume: Nortel Support for 67 Remote Sites, Global Toll Free Routing, Disaster Recovery Design/Support, Call Pilot & Octel VM, Symposium Contact Center Support, PRI & LD Circuit ordering and Support