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Online Resumes with "Sr Level Customer Care Leader Director Customer Care Director Operations Support"



Director - 16 Years of Experience - Near 30047

Sr. Contact Center Leader with an extensive career in launching and managing both in-house and outsourced BPO operations. Over 20+ years of specialized experience in delivering exceptional results for customers and employees across multiple sites, geographies, and lines of business. Results driven experience in several capabilities, including management of day-to-day operations of teams up to 1300 FTE onshore and offshore ...

Tags for this Online Resume: Quality Assurance, Test, Leadership, Leadership Development, Forecasting, Management, Planning, Process Improvements, Request for Proposals, Social Media