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Online Resumes with "Specialty Queue Supervisor"
Customer Service Supervisor - 20 Years of Experience - Near 77037
* Assisted in the managing of the company key performance indicators by driving a successful team. * Worked in a fast-paced environment providing direction to group of employees to ensure that set goal/metrics were met on a daily basis if not surpassed. * Served as a subject matter expert and resource for subordinate as well as department. * Utilized daily tools such as Avaya interface to monitor service levels and assign ...
Tags for this Online Resume: Medicare, Scheduling, Management, Call Center, FACETS, Metrics, Project Management, Support, Technical Support, AVAYA
