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Online Resumes with "Service Desk ITIL"
Manager - 20 Years of Experience - Near 20176
Fifteen plus years’ of experience planning developing, implementing, and spearheading state of the art Help Desk and Network services facilitating optimum end user customer support environment. Supervise and Coach of Network professionals and Desktop professionals providing exemplary technical services to end user computing environments. I’m an experienced Team builder, adept at addressing crisis management, problem solvin...
Tags for this Online Resume: ITIL/Service Desk, LAN/WAN, Network Operating Systems, Support, Technical Support, Coaching, Communication Skills, Infrastructure, Leadership, Management
Manager - 18 Years of Experience - Near 46032
PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...
Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements
