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Online Resumes with "Senior Technical Support Engineer Iii"
Network Engineer - 20 Years of Experience - Near 27529
Provide emergency remote technical support on all Ciena optical transport and network management products. * Use professional concepts in accordance with company objectives to solve customer problems escalated to this level of expertise from lower levels using product simulations accurately defining the problem to development engineering and ensuring problem is fixed to satisfaction of customer. * Analyze and provide networ...
Tags for this Online Resume: Support, Technical Support, Cisco, Scheduling, Voice, Integrate, T1, Network Services, Networking, Nortel