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Online Resumes with "Provided Tech Support"
Manager - 19 Years of Experience - Near 19720
Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...
Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs
Project Manager
Tags for this Online Resume: Pc, Personal Computer, Microsoft SMS, Sms, Hardware/Systems, PC Hardware, Project Management, Project Manager, Software, Inventory
System Administrator
Tags for this Online Resume: Management, Transportation, Inventory, Operating Systems, Remedy, Active Directory, Cms, Configure, Dell, Diagnostics
