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Online Resumes with "Operations Manager Customer Contact Center Manager Supervisor Pos Support Department Second Level Quality Assurance Analyst Customer Contact Center Trainer Verifications Coordinator Quality Assurance Analyst Customer Service Agents Development Coach"
Manager - 20 Years of Experience - Near 77406
QUALIFICATION SUMMARY Performance driven with an ability to achieve success and exceed in high-pressured environments. * Proven leadership and team-building skills, coupled with the ability to manage teams in customer service relationships * Implement process developments by eliminating non-value added steps to improve SLAs * Enhance efficiencies for back-office processes, as a result reduced SLA from 187 days to same day p...
Tags for this Online Resume: Quality Assurance, Support, Audit, Back Office, Bankruptcy, Billing, Budgeting, Operations, Problem Solving, Process Improvement, Call Center, Disputes, management, Leadership, Regulatory Compliance, Employee Development
