PROFILE: IT Professional with experience in retail business networking, software packaging and distribution, campus wide hardware support, disaster recovery, call center monitor and recording, media networks, telecom and security systems. Project and Operations Management skills include multiyear projects using contractors, managing remote IT departments, demonstrating technology enhancements to business partners and staff....
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Support, Technical Support, Microsoft, Software, Unix, Voice, Domain Name System, Ds3, Interactive Voice Response, Local Area Network
SUMMARY More than 15 years of Leadership and Project Management experiences in IT and Enterprise Communications across all cloud, virtual and on-premise technologies, ensuring the highest quality deliverables. Successful track record of rallying a team towards a vision and achievement of business goals and customer satisfaction. * Strategic success built on deploying advanced IT solutions for the customers. * Effectively ma...
Tags for this Online Resume:
Applications, Communications, Consulting, Customer Relationship Management, Firepond Contact Center, Genesys, IBM, Install, Integrate, Management