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Online Resumes with "Metrics management"
CRM, Call Center Service Delivery & Project Manager in Reston, VA
Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.
Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy
Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development
Senior Level Operations Manager with 20 years of high growth, start ups and turnaround experience
To support, lead and guide an operation to efficiencies, improve fiscal outcomes and a team that is dedicated to the mission of the company.
Tags for this Online Resume: Business Development, Scheduling, Account Management, Billing, Call Center, HR, Human Resources, Management, Performance Metric, Pricing
General Manager - 0 Years of Experience
Highly knowledgeable, resourceful, President Award winning General Manager with extensive experience and expertise in all areas of dealer operations. * Mentoring and managing variable and fixed operation teams up to 100 employees. Successfully turning around struggling dealerships and enhancing productivity in dealerships that need or want growth. * Dynamic, competitive, automotive professional with 25 years of experience....
Tags for this Online Resume: Training, Sales, Retail, Wholesale, Insurance, Metrics, Accounting, Automotive, Business Development, Compensation
Program Manager - 20 Years of Experience - Near 35741
Award-winning Program Manager available immediately. Proven record of program delivery in both Defense and Commercial businesses. Excels in tailoring and implementing world-class PM processes for complex projects. Drives continuous process improvement through innovative metrics management. Expert at Program Management Office processes, cost management, and continuous improvement. Mentors and develops team members; retain...
Tags for this Online Resume: Management, Project Management, Project Manager, Electronic Warfare, PMP, Satellites, Vendor Management, Quality, Application Development, Budgeting, agile, software, it jobs, Strategic Planning, Staffing, Team Building, Metrics Managagement, Change Management, Cost Control, Life Cycle Management, Integrated Master Schedule, Program Management, Portfolio Management, Program Integration, Forecasting, Contracting, Program Startup, Risk Management, Waterfall, Stakeholder Communication, Mentoring, Earned Value, Resource Management, Microsoft Project, Negotiation, Subcontract Managementt