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Online Resumes with "Mdny Healthcare"
Manager
Experienced with Health Maintenance Organization complaint, grievance and appeal processes. Implemented Workforce management technology for call center staffing. Developed and designed monthly reports that depicted key Customer Service and Mail Center Indicators for Senior Management and the Board of Directors at MDNY Healthcare. Worked with the IT department to design and develop an in-house system to track customer calls ...
Tags for this Online Resume: Purchasing, Quality, Quality Assurance, Staffing, Staffing & Recruitment, Strategic Planning, Test, TQM (Total Quality Management), Workforce Management, Written Communication Skills
Financial Manager - 20 Years of Experience - Near 11757
Tags for this Online Resume: Training, Root Cause Analysis, Accounting, Accounts Payable, Audit, Corrective Actions, Inventory, Logistics, Policies and Procedures, Process Improvement
