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Experienced Call Center Agent With Excellent Communication Skills

I was a Communications Coordinator II with strong client service experience and in that role, I have worked all 3 shift levels. I was acknowledged for excellent dependability in all areas of my job and complete documentation abilities. I am seeking to further my help desk/communications center/call center experience, as I think it will dovetail with my current skill set neatly.

Ideal Companies: Call Centers

Tags for this Online Resume: Support, Troubleshooting, Communications, Data Entry, Documentation, Help Desk, Help Desk Support, Call Center, Communications Coordinator, QA Review, Customer Service, Shift work

Data Driven Leader and Director of Software Development

I want to apply my diverse technical and business experience to strategically driven software initiatives.

Ideal Companies: Gore, Arcelormittal, Comcast, University of Pennsylvania, Genesis Healthcare, Aramark, MEDecision, Independence Blue Cross, Cardone Industries, ACE USA, SEPTA, Children's Hospital of Philadelphia, Primavera Systems, Temple University, Cigna, Jazz Pharmaceuticals, FMC, Cogent Health Care.

Tags for this Online Resume: Health Care Industry, Management, Software, Account Management, Data Migration, Analytical, Leadership, Customer Service, Communication Skills, Results Oriented, Detail Oriented, Relational Database Design, Documentation, Quality Assurance, Needs Analysis, Real Estate and Parking Management Industry, API, MS SQL/Server, SQL, Cognos, Director of Software Development, Philadelphia PA area, Exton PA area, Malvern PA area, West Chester PA area, Lancaster PA area, Meets Deadlines, Multi Tasking

Experienced and successful technology leader immediately ready to produce results for your organization. Give me an opportunity to prove that to you.

Data-driven and goal-oriented IT and customer service management professional with extensive background in leading the development of world-class and innovative applications. Capable of maximizing the efficiency of development operations through the execution of process automation initiatives, and strategic allotment of crucial technology resources. Demonstrate excellent written and verbal communication skills, together wit...

Tags for this Online Resume: Automation, Call Center, Software, Software Development, Assessments, Management, Planning, Strategic Planning, Information Technology, Test, Leadership

Project & Operations Management Professional

Talented and motivated management professional with track-record meeting deliverables in-line with operational targets, while working confidently with senior staff and key team members to push timely solutions to multifaceted plans. Able to ensure delivery of project goals, managing project needs and critical dependencies with hands-on approach. Quick to respond to new developments effectively, including providing vital pro...

Ideal Companies: Google, Amazon. McDonalds, Advocate Aurora Health, Northwestern Memorial Hospital, East Bank Club

Tags for this Online Resume: Complaints, Recruiting, Payroll, Customer Relationship Management, Integrate, Management, Project Leader, Advertising, Public Relations, Billing