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Online Resumes with "Incident resolution"



Manager

AREAS OF EXPERTISE Policy Development * Regulatory Compliance * Audit Management * Enterprise Management Incident Resolution * Threat Response * Security Process Design * Vendor Relations * Team Leadership

Tags for this Online Resume: Software, Benefits, Infrastructure, Leadership, Network Administration, Networking, Quality Assurance, Test, Transmission Control Protocol/Internet Protocol (TCP/IP), Desktop Computer, agile, it jobs, software, javascript, html, sql, java, linux

Programmer - 4 Years of Experience - Near 85013

PROFESSIONAL SUMMARY * Overall experience of 4 Years with comprehensive technical expertise in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe Platform with excellent written and verbal communication skills that have been put to use to understand the Customer requirements and converting the same into systems fulfilling business needs. * Outstanding technical and analytical skills,...

Tags for this Online Resume: Mainframe, COBOL, DB2, CICS

System Engineer

Summary: My background encompasses enterprise experience across multiple areas of the data center. Leveraging Operations, IT Administration, and Capacity Planning. As Team Lead my performance history reflects a 99.99% SLA adherence for response and resolution. In my past roles I have demonstrated the ability to effectively manage high volume ticketing systems. I specialize in the deployment build process and have seasoned e...

Tags for this Online Resume: SOC, Capacity Planning, Planning, System Support, JIRA, Microsoft Windows, Quality, Quality Assurance, Quality Control, Systems Engineer, DATA CENTER, DEPLOYMENT, INCIDENT RESOLUTION, windows, lead, group policy, active directory, server +, technical writing

Admissions Director - 14 Years of Experience - Near 80234

SUMMARY * Administration roles for environments ranging from 100 to 10,000 users. * Skilled in configuring, networking and troubleshooting computer systems on Windows and UNIX platforms. * Outstanding diagnostic skills with consistent follow through on problem resolution. * Skilled at time management and prioritization consistently achieving high incident resolution rates. * Highly committed to customer service with strong ...

Tags for this Online Resume: Desktop Computer, Troubleshooting, Microsoft Windows, Citrix, Customer Service, Wireless, Connectivity, Microsoft Windows 7, Windows 7, Blackberry

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Project Managers

To work in a Career where I can use my experience and mentor others while continually learning and upgrading my certifications

Ideal Companies: Amazon, Cisco

Tags for this Online Resume: Telecommunications, Project Manager, Cisco, Prognosis, PMP, Routers, Call Manager, Unified Communication

Featured Profile

Daily Challenges now being accepted.

Efficient in all forms of Telecommunications to including 3-5 years of Cisco Unified Communications. (Technical and Engineering.) Efficient at performing all manners of engineering, maintenance and installation, including Cisco Router/Switches and Cisco Unified Communication maintenance. Proficient at analysis and troubleshooting of network issues

Ideal Companies:

Tags for this Online Resume: VoIP, Cisco Unified Communications, Call Manager, Unity, IR Prognosis, ACD, Automatic Call Distribution, Cisco, Cisco Routers, Cisco Unified Communications Manager

Featured Profile

A professional with a strong background in IT Process Administration and Technology archetecture

I look forward to finding challenging and rewarding positions which allow me continue to expand my skill set as a leader in the corporate technology sector while finding ways to advance the technological foundation upon which my employer functions.

Ideal Companies: UBS, Tek Systems, WiPro

Tags for this Online Resume: Management, Applications, Integrate, Legacy, PCS, Personal Conferencing Specification (PCS), Support, Troubleshooting, Infrastructure, Logistics