Description
SUMMARY * Administration roles for environments ranging from 100 to 10,000 users. * Skilled in configuring, networking and troubleshooting computer systems on Windows and UNIX platforms. * Outstanding diagnostic skills with consistent follow through on problem resolution. * Skilled at time management and prioritization consistently achieving high incident resolution rates. * Highly committed to customer service with strong work ethics.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Hcl America Inc | Desktop Support Analyst | 2/2017 - 2/2017 |
| Res (Renewable Energy Systems) | Information System Support | 3/2014 - 2/2017 |
| Chevron Corp. | Desktop Support Analyst (Contractor) | 10/2013 - 2/2014 |
| Keck Medical Center Of Usc | Desktop Support | 3/2012 - 6/2013 |
| Edmunds.Com | Service Desk Technician (Contractor) | 10/2011 - 1/2012 |
| Cyberdefender.Com | Desktop Administrator | 8/2010 - 6/2011 |
| United Teachers Of Los Angeles | Desktop Support Analyst (Contractor) | 3/2010 - 6/2010 |
| Experian Interactive Media | Jr. Systems Administrator/Desktop Support Analyst | 8/2006 - 8/2009 |
| Great America Custom Insurance Co | Desktop Support Analyst/Novell Administrator | 6/2005 - 6/2006 |
| Northrop Grumman | Help Desk Support Analyst (Contractor) | 10/2004 - 2/2005 |
Accomplishments
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