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Online Resumes with "Global Service Desk Manager"
Manager
Summary: Technology Executive, Manager and Analyst with extensive experience with IT Operations and Global Service Desk management. Have specific expertise in IT Governance, IT Service Management and ITIL Methodology design and implementation. Additional expertise with KPI identification and Metrics definition, design, collection and analysis to facilitate performance increases with IT Service Desk management.
Ideal Companies: Amazon, Hewlett-Packard
Tags for this Online Resume: Management, Project Management, Systems Analyst, Accounting, Financial, Financial Accounting, Intranet, Application Server, Applications, Incident Response
Manager
Tags for this Online Resume: Asset Management, Management, Information Technology, Process and Procedure, Complaints, Documentation, Focus, Network Administration, Systems Development, Infrastructure
