A seasoned professional with 18 years of proven and effective service to the US Marine Corps and Department of Defense while serving in a variety of leadership, management, and key staff positions. Seeking position building upon expertise and management as an officer and recent Masters of Business Administration program graduate.
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Aviation Expert, Pilot, Military Trainer, Secret Clearance, Manager, Strategic Planner
• 15 years of Customer Service Operations and Call Center Management experience
• 6 years of Project Leadership experience in a customer facing role within the telecommunications, legal and printing industries
• Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement
• Ability to develop highly effective employees and maintain a rewarding wo...
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Customer Support, Customer Service, Process Design, Global, Change Management, Service and Delivery
I desire a challenging role with a growing fast paced company. I would like to use my skills as a manager to improve a company's position by making them more profitable through efficiency and effectiveness.
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Respected, Timely, Appropriate, Effective, Creative, Successful
Accomplished and results driven professional specializing in Software Test Engineering and Quality Assurance eager to contribute technical expertise as well as project management, communication and documentation skills toward supporting a progressive organization in achieving critical timelines and objectives. Web based/client server tester recognized for professionalism, commitment to excellence and demonstrated ability to...
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Over 10 years experience working as a mental health professional. I am effective in working with different disciplines and working collaboratively to create multidisciplinary team treatment plans. I am experienced working individuals in an inpatient and community setting. I am able to appropriately develop interventions for persons suffering from major psychiatric illness and assist them in working towards understanding of ...
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group facilitation, intervention, case management, independence, wrap around services, documentation
