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Online Resumes with "Customer Delight Delivering"
Operations - 8 Years of Experience
Operation Lead WNS GLOBAL SERVICES PVT. LTD CLIENT: SITA Jan 2015 - Till Date Key Responsibilities * Handling team of 7 members. Supervising SITA Operations for rendering and achieving quality services providing customer support ensuring minimum TAT and zero defects. Maintaining cordial relations with customers to sustain the profitability of the business (ROI). Customer Delight by delivering Superior quality of Service.
Tags for this Online Resume: Management, Billing, Itil, Scheduling, Data Analysis, Documentation, Lotus, Lotus Notes
