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Online Resumes with "Avaya"
System Administrator - 20 Years of Experience - Near 30064
Qualifications Active Directory and Network Strong analytical skills Administration/Management Patch management Exchange, Lync and Messaging Architecture/Management IT Infrastructure management SMS/MOM/System Center CM/OM/SD/VMM PowerShell, System Integration and Automation Accomplishments Delivered high quality results with an emphasis on detail. All projects managed at or ahead of schedule and within budget. Counted on to...
Tags for this Online Resume: Information Technology, Science, Active Directory, AVAYA, Email, Help Desk, Help Desk Support, Human Resources, powershell, Exchange, AD, ADFS, Azure, o365, System Center
Telecomm Specialist - 20 Years of Experience - Near 20601
Summary of Qualifications Over twenty-five years of progressive telecommunications experience handling hardware and software installation, repair and upgrades for of large and small industries and businesses. Knowledge of Nortel / Avaya PBX, Digital key systems, and IP telecommunications, T-1, PRI -DCH Custom Call routing, transport equipment including Basic SONet, . Norstar CICS & MICS, Norstar Voice-Mail, Call Pilot 100 a...
Tags for this Online Resume: Computer Maintenance, Security, Support, Systems Administrator, Technical Support, Telecommunications, Voice, Programming, Systems Engineer, Pbx
Telecomm Specialist - 15 Years of Experience - Near 07853
Tags for this Online Resume: Systems Administrator, Management, Support, AVAYA, Cms, Dos, HP, Linux, Messaging, Microsoft DOS, Avaya, Unified Communications
System Administrator - 16 Years of Experience - Near 72846
Obtain a challenging position and use my knowledge and experience to be an asset to the team from the start of my employment.
Tags for this Online Resume: Network Administration, Networking, System Administration, Wireless, AVAYA, Microsoft Visio, Servers, VISIO, Change Management, Financials, sql, it jobs, software, html
Customer Service Manager - 18 Years of Experience - Near 84084
Proficient with AVAYA Noble Systems Dialer Genesys CITRIX RTA/CMS Supervisor PIPKINS WFM NICE Witness.
Tags for this Online Resume: Call Center, Management, Budgeting, Operating Budget, Consulting, Sales, Sales Training, Telemarketing, Training, customer service, call center, sales
System Administrator - 10 Years of Experience - Near 13154
Tags for this Online Resume: Support, AVAYA, Back Office, Certificate Authority, Certified Novell Engineer, Cisco, Cisco Certified Network Associate, DHCP (Dynamic Host Configuration Protocol), DHCP Server, sql, Opera PMS
Network Engineer - 20 Years of Experience - Near 08865
Summary: * Network and Systems Engineer with many years of outstanding mechanical dexterity, technical experience and troubleshooting in telecommunications and the computer industries, holding a wide range of jobs including Tier I, II, III & IV End User and Global Technical Support along with Technical Training and legacy support. * Background and knowledge of Cisco Catalyst and Meraki routers, Avaya routers, switches, IP b...
Tags for this Online Resume: Decnet, Digital Subscriber Line, Ds3, Electronics, Email, Engineering, ethereal, Ethernet, Fedora, Fiber Distributed Data Interface (FDDI), NOC, T1, Optical, troubleshooting
Telecomm Specialist
SUMMARY A detail-oriented and performance-driven Installation Technician with extensive experience in telecommunications hardware and software, process implementation, technical operations, project management, shipping and receiving, documentation and reporting, schedule management, as well as design and development. Demonstrates technical and analytical skills by installing/implementing upgraded and efficient hardware. Dis...
Tags for this Online Resume: AVAYA, Install, Networking, Nortel, Routers, T1, Pbx, Analytical Skills, Cisco, Documentation
IT Executive for Technology Support across North America
Accomplished Senior IT Manager with extensive experience leading the design and innovation of technology platforms. Proven ability to hire, develop and motivate large diverse teams of Engineers, Administrators and Technicians to deliver technology to 5000 Hunter Douglas employees. Successfully established a culture of exceptional support resulting highly effective employees exceeding initiatives, revenue and cost objectives.
Tags for this Online Resume: Novell, Novell Netware, Systems Administrator, Accenture FOUNDATION, Architectural, AVAYA, Cisco, Information Technology, Infrastructure, IT Manager, itil, MCSE, Google, O365, Apple, Telecom, Wireless, Firewall, Storage, Business Continuity, Disaster Recover, PLM, Device Lifecycle, Servant Leader
Customer Service Supervisor - 6 Years of Experience - Near 78250
SUMMARY OF QUALIFICATIONS * Customer Service Skills * QA Analyst * Performance monitoring * Committed to operational efficiency and effectiveness * Outstanding oral and written communication skills * Strong knowledge of Microsoft applications * Ability to prioritize tasks * Advocate of a stellar customer experience * Problem solver * AdHoc reporting * Project management * Budget Forecast * IVR Nuance * NICE & ACCOMPLISHMENTS
Tags for this Online Resume: call center, customer service, Applications, AVAYA, Microsoft, Monitoring, Billing, Coding, Complaints, coach
Quality Assurance Director - 10 Years of Experience - Near 10/08
ACCOMPLISHMENTS * Created a workshop for the Q/A Department that improved the over-all customer service best practices within a 300-plus seat Call Center * Authored a training script titled: "The Art of Providing Information to the Customer" which was incorporated into the Call Center training program as a major training resource * Received frequent commendations on the handling of escalated calls including quick resolution...
Tags for this Online Resume: Accounting, Accounts Payable, Accounts Receivable, Applications, AVAYA, Best Practices, Call Center, Cancer, Cms, Coaching, Quality Assurance Director
Program Manager - 16 Years of Experience - Near 77043
Skills Summary Project Management IT Project Lifecycle Value-Added Leadership Custom Software Development Requirements Analysis Cross- Functional Supervision Enterprise Implementation Design ROI Analysis Team Building & Mentoring Systems Engineering Costing & Budgeting Client Relations & Presentations Systems Migrations/Integrations Risk Management Business & IT Planning Enterprise Wide Implementations Multi-tiered Project ...
Tags for this Online Resume: ISO, ISO 9001, Active Directory, Microsoft Active Directory, Dell, Foundry, System Implementation, AVAYA, Business Skills, Civil Engineering, management, manager, Project Manager, PMI, QA
