Description
Summary Extensive experience providing new business strategy and implementation services within the business-to-business and business-to-consumer markets. In-depth understanding of core business processes, including process planning and modeling, partner negotiations, provisioning and strategic partner relations. Project Management and Business Acumen Able to define, communicate and fulfill project goals and break complex issues into manageable parts. Demonstrated performance has resulted in a successful career and produced highly satisfied clients. Proven record of leading successful teams to achieve desired goals. Extremely adept at multi-tasking and time management. Exemplary Accomplishments Successfully established and managed two businesses. Consistently meet or exceed sales goals. Successful record of working with teams in the development of high-quality deliverables. . Sheraton Gunter Hotel - San Antonio Convention Services Manager 5/16 - present * Meet with representatives of groups and organizations to discuss their meeting or special even * Organize banquet or catering services, reserve video or audio equipment and plan any changes to the configuration of the event space * Design Menus with clients that fit their Budget * Up-sale Hotel Services * Manage all communication with client, third party supplier * Work with client on any destination needs, off site events, transportation, Restaurants reservation, Tours * Design Themed Events * Generate new Business with key referral resources * Preformed regular troubleshoot on any issues * Maintained data for all competitor business regularly Circa Texas, Destination Management - San Antonio Director of National Sales 8/14 - 5/16 * Design events for successful programs * Maintained relationships and increased yearly bookings from all assigned clientele to achieve set revenue goals * Generate new business with key referral resources * Maintain and establish relationships in the industry through consistent networking * Oversee team in meeting & exceeding client's requirement * Develop professional relationship with various hotel staff * Managed all communication with third party suppliers * Performed regular troubleshoot on operation issues * Maintained data for all competitor business regularly * Ability to manage multiple projects with in deadline * Experience in managing various destination activities * Design Menus with Clients that fit in their Budget * Total annual revenue goal $1,000 000.00 * Attend networking events such as NACE, ISES, SAHLA, and AAHA Norris Conference Centers-San Antonio, TX Sales Manager 1/14 - 8/14 * Managed existing client base of local and national Fortune 500 corporations for their offsite events * Led business development for new client acquisition across four market sectors * Implemented strategic marketing campaigns to broaden regional exposure * Presented industry-specific information at luncheons and seminars to various groups * Networked to establish relationships and gather information. * Instrumental in the structure and logistics of trade shows, expos and vendor exhibits * Markets, Medical, Corporate, Association, Education, Government, Religious and Social Texas De Brazil-San Antonio, TX & Fort Lauderdale, FL Event Sales Manager 4/11 - 12/13 * Responsible for effectively selling and servicing of all events, public space, food and beverage to maximize revenue and profits for the Restaurant * Established new accounts, generated revenue, monitored booking pace and booked repeat business. * Outside Sales calls * Coordinated and finalized food, beverage, and room setup through constant guest contact through phone and emails * Took on some operation roles such as hiring and training staff, reports, payroll, and creation and execution of monthly promotions for the restaurant as well as assisted in creation and implementing the new special services program (concierge referral program) * Facilitated monthly staff meetings to train staff on better guest service techniques using real life scenarios and role playing. * As special services I called on concierge and hotel staff weekly to get them to refer their guests to our restaurant * Also assisted in running the day to day restaurant operations, scheduling, making floor chart assignments, closing cash outs and table touches Marriot Plaza San Antonio-San Antonio, TX 11/10 - 4/11 Sales Manager * 251 room hotel located in Downtown San Antonio * 17,000 square feet of meeting space * Responsible for selling group rooms 10 or more on peak nights * Territory Houston, Dallas, Chicago/Midwest and Northeast * Markets Corporate, Pharmaceutical and Nationwide Tour and Travel * Total annual revenue goals $1,300 000.00 Catering Sales Manager 11/08 - 10/10 * Responsible $400,000.00 dollar in local catering * Responsible for cold calling to attract new business * Solicit and maintain the corporate, medical, government and chamber market * Service all the events that I book * Participate in all Blitz that are required by Marriott * Exceeded my revenue goals in 2009 and 2010 * Participate in all brand presentations to existing and prospective clients locally * Attend networking events such as NACE, ISES, SAHLA, and AAHA Bohanan's Prime Steaks & Seafood-San Antonio, TX 11/07 - 9/08 Director of Sales Responsible for the management and implementation of sales strategies and acquires new business opportunities for the restaurant. Developed and implement departmental goals as well as review and monitor revenue and gross margin targets on a monthly basis. Conduct regularly scheduled sales meetings with staff and attended department head meetings. Build and strengthen relations with other partners such as the CVB, Convention Center, Chambers of Commerce, Tourism Council, Sports Foundations, Hotel Lodging Association and all major area hotels. * Responsible for sales revenue budget of $1.6 Million * Oversees the duties of the catering and banquet staff * Handles special projects as assigned by the owner/chef. * Responsible for cold calling to attract new business * Develop and perform presentations to market the restaurant * Coordinating and selling to groups associated with a variety of markets * Attend networking events such as MPI, NACE, ISES, SAHLA, and AAHA Accomplishments Successfully established and managed two businesses. Consistently meet or exceed sales goals. Successful record of working with teams in the development of high-quality deliverables. . Sheraton Gunter Hotel - San Antonio Convention Services Manager 5/16 - present * Meet with representatives of groups and organizations to discuss their meeting or special even * Organize banquet or catering services, reserve video or audio equipment and plan any changes to the configuration of the event space * Design Menus with clients that fit their Budget * Up-sale Hotel Services * Manage all communication with client, third party supplier * Work with client on any destination needs, off site events, transportation, Restaurants reservation, Tours * Design Themed Events * Generate new Business with key referral resources * Preformed regular troubleshoot on any issues * Maintained data for all competitor business regularly Circa Texas, Destination Management - San Antonio Director of National Sales 8/14 - 5/16 * Design events for successful programs * Maintained relationships and increased yearly bookings from all assigned clientele to achieve set revenue goals * Generate new business with key referral resources * Maintain and establish relationships in the industry through consistent networking * Oversee team in meeting & exceeding client's requirement * Develop professional relationship with various hotel staff * Managed all communication with third party suppliers * Performed regular troubleshoot on operation issues * Maintained data for all competitor business regularly * Ability to manage multiple projects with in deadline * Experience in managing various destination activities * Design Menus with Clients that fit in their Budget * Total annual revenue goal $1,000 000.00 * Attend networking events such as NACE, ISES, SAHLA, and AAHA Norris Conference Centers-San Antonio, TX Sales Manager 1/14 - 8/14 * Managed existing client base of local and national Fortune 500 corporations for their offsite events * Led business development for new client acquisition across four market sectors * Implemented strategic marketing campaigns to broaden regional exposure * Presented industry-specific information at luncheons and seminars to various groups * Networked to establish relationships and gather information. * Instrumental in the structure and logistics of trade shows, expos and vendor exhibits * Markets, Medical, Corporate, Association, Education, Government, Religious and Social Texas De Brazil-San Antonio, TX & Fort Lauderdale, FL Event Sales Manager 4/11 - 12/13 * Responsible for effectively selling and servicing of all events, public space, food and beverage to maximize revenue and profits for the Restaurant * Established new accounts, generated revenue, monitored booking pace and booked repeat business. * Outside Sales calls * Coordinated and finalized food, beverage, and room setup through constant guest contact through phone and emails * Took on some operation roles such as hiring and training staff, reports, payroll, and creation and execution of monthly promotions for the restaurant as well as assisted in creation and implementing the new special services program (concierge referral program) * Facilitated monthly staff meetings to train staff on better guest service techniques using real life scenarios and role playing. * As special services I called on concierge and hotel staff weekly to get them to refer their guests to our restaurant * Also assisted in running the day to day restaurant operations, scheduling, making floor chart assignments, closing cash outs and table touches Marriot Plaza San Antonio-San Antonio, TX 11/10 - 4/11 Sales Manager * 251 room hotel located in Downtown San Antonio * 17,000 square feet of meeting space * Responsible for selling group rooms 10 or more on peak nights * Territory Houston, Dallas, Chicago/Midwest and Northeast * Markets Corporate, Pharmaceutical and Nationwide Tour and Travel * Total annual revenue goals $1,300 000.00 Catering Sales Manager 11/08 - 10/10 * Responsible $400,000.00 dollar in local catering * Responsible for cold calling to attract new business * Solicit and maintain the corporate, medical, government and chamber market * Service all the events that I book * Participate in all Blitz that are required by Marriott * Exceeded my revenue goals in 2009 and 2010 * Participate in all brand presentations to existing and prospective clients locally * Attend networking events such as NACE, ISES, SAHLA, and AAHA Bohanan's Prime Steaks & Seafood-San Antonio, TX 11/07 - 9/08 Director of Sales Responsible for the management and implementation of sales strategies and acquires new business opportunities for the restaurant. Developed and implement departmental goals as well as review and monitor revenue and gross margin targets on a monthly basis. Conduct regularly scheduled sales meetings with staff and attended department head meetings. Build and strengthen relations with other partners such as the CVB, Convention Center, Chambers of Commerce, Tourism Council, Sports Foundations, Hotel Lodging Association and all major area hotels. * Responsible for sales revenue budget of $1.6 Million * Oversees the duties of the catering and banquet staff * Handles special projects as assigned by the owner/chef. * Responsible for cold calling to attract new business * Develop and perform presentations to market the restaurant * Coordinating and selling to groups associated with a variety of markets * Attend networking events such as MPI, NACE, ISES, SAHLA, and AAHA
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