PROFESSIONAL SUMMARY * Experienced and Senior Software Test Engineer for web and mobile applications, communication systems and IP telephony networks * Highly proficient in creating end to end test strategies including the creation and executing of regression test plans, working with developers to create and execute integration test strategies, and interfacing with customers to test on site and resolve customer specific issues * Expert in reporting detailed bugs to better help development isolate issues. Experienced with bug tracking tools, reproducing and characterizing defects, and translating log files to better assist development * Experienced Senior Technical Writer for web based and mobile apps and communication systems. Highly skilled at creating clear, concise, accurate documentation for technical applications. Skilled at producing user manuals, system documentation, online help, intranet and Internet sites, technical marketing materials, documentation plans and design description * Experienced in FrameMaker, Adobe CS, Adobe Acrobat, HTML, Visio, Microsoft Word and Excel * Highly knowledgeable of the SDLC and Agile methodologies, Computer Systems Validation and GxP * Highly analytical with great interpersonal communication schools, and able to work with different departments to help create better test results and documentation * Some familiarity with automated tools like Selenium Experienced with Windows, Unix and Mac operating systems * Published author of technical guides and fiction * Experience with web based marketing material, blogging and wiki edit

Highlights:

• Integrate
• Integration Testing
• Test
• Troubleshooting
• Automation
• Documentation
• Regression Testing
• SDLC
• Test Plans
• Test Scripts
• Quality Assurance