Description
Summary: Experienced in breaking new/uncharted territories, managing and growing existing accounts and building strategic alliances and partnerships. I'm passionate about people. My dream job should enable me to showcase my passion, skills and talents and truly help people and build the company's bottom line while doing it. I'm looking for an employer who is passionate and compassionate about their employees. My skill sets include: * ALLSCRIPTS, ECIN, KINNSER, DATA SOFT LOGIC, social media * TEAM PLAYER, "cheer leader", excellent verbal, written and presentation skills * Excellent interpersonal skills and the ability to work with people at all levels in the organization * Ability to influence, negotiate, and accomplish objectives through others with whom manager doesn't have control * Ability to prioritize, multitask and manage multiple initiatives simultaneously * Comfortable in small to big group presentations * General knowledge in recruiting, selection, development, motivation, retention, and performance management * Self-starter, trainable, team worker, passionate and compassionate * Strong knowledge and ties to local medical groups, hospitals & cultural (ethnic) communities * Ability to drive execution and accomplish sales objectives * Ability to resolve conflicts in a positive and constructive manner * Functions effectively with minimal OR no supervision Director of Marketing & Business Development- Modern Home Health Care May 1, 2016 - Present * Lead Modern Home Health Care in defining and maintaining the highest quality home health care standards and keep up with the industry's best practices while building a collective vision for a vigorous push of our skilled nursing, physical, occupational & speech therapy services * Perform key leadership and liaison role for continued improvement and strengthening relationships between Modern Home Health Care, in San Diego community * Develop, Promote & Execute Modern Home Health Care programs to enhance safety & better quality of life for the elderly population * Establishing and maintaining a coordinated and compassionate case management philosophies for all patients by maintaining OPEN communication channels between clinicians, office staff and marketing department * Identify and cultivate business opportunities & respond to referral sources' and alliances' requirements, and help craft insightful, high-quality responses, increasing the likelihood of gaining business. Director of Marketing - Amaya Springs Healthcare July 2015 - April 2016 * Achieves facility daily census goals * Serves as a liaison between the facility and referral sources including, but not limited to, hospitals, physicians, community organizations and home health agencies. * Develops objectives and strategies to maximize short and long-term admissions utilizing key referral sources. * Serves as a liaison between the facility and patients/family members with a specific focus on customer service. * Works with interdepartmental team to coordinate screening and admission of patients to the facility. * Collects and distributes facility statistics for internal and external purposes. * Provides feedback to interdepartmental teams on process improvement and customer service challenges. * Conducts appropriate research and analysis of local market and current market trends. * Maintains effective and timely communications with facility administrator, designated team members and key referral sources. * Develop and spearhead facility's customer service initiatives. * Conducts facility tours for prospective patients, families and other guests as needed. * Participate/attend required facility meetings and other meetings as deemed appropriate by facility Administrator. * Maintains knowledge base of Medicare, Medicaid and private insurance reimbursement, processes and policies. * Manages all daily activities within facility as deemed necessary by Facility administrator. * Effectively networks with appropriate referral sources. * Conduct appropriate marketing functions to establish facility as a market leader. Director of Marketing & Business Development - Absolute Health Care Systems October 2014 - June 2015 * Provides daily coordination for new referrals and existing patient. * Assists in the coordination of patient care and resolution of patient problems. * Studies and learns the knowledge of community health principles and practices * Continually learns Medicare guidelines and regulations updates regarding HHC services and the health care industry. * Substitutes as an intake specialist as needed. * Responsible for coordination of the company's services with hospital discharge planners, individual physicians, skilled nursing facilities, and any other referral sources Patient Relations/Business Development - Grandcare (formerly American Health Services of San Diego) August 2012 - September 2014 My position entailed breaking into new territories and new referral networks for in home health care services which includes but not limited to: 1. clinical staffing (home health) 2. Non-clinical needs (home care) and 3. Concierge medicine * Track, analyze and report referral activities by referral sources * Develop & maintain ongoing relationships with potential referral sources such as physicians, physicians office staff, ALFs, ILFs, SNFs, hospital staff and professionals ( lawyers, brokers, accountants, etc) who serve high-wealth older clients * Assists with clients/patients communication and problem resolution * Primary point of contact with inside office support staff and clients/patients/referral sources to resolve any and all problems identified during the service episode * Functions as the liaison between Grandcare and the referrals sources and always look for opportunities to improve care and services Educational Background/Club Affiliations: Xavier University, Philippines ROTARY CLUB OF SAN DIEGO Paradise Valley 2011 - 2012 -President BS Major in Chemistry, Minor in Math (FACC) Filipino American Chamber of Commerce Active Member
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